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Hioki USA

4.9
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About this business

About HIOKI Since 1935, Hioki EE. Corporation has been at the forefront of the electrical manufacturing industry, providing the finest electrical test and measuring instruments through advanced engineering and innovative technology. Hioki strives to provide valuable and efficient solutions to meet the needs of our customer’s work in Research and Development, Manufacturing, and Electrical Maintenance, with a conscious focus on quality and safety. Hioki’s experience in engineering and manufacturing has established global pa... read more

Location details

18383 Preston Rd., Dallas, TX, 75252, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.999 reviews
5
86
4
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9 reviews have no rating
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David C.'s profile image
David C. 
on Birdeye

2 years ago

Me quedo muy satisfecho por la atención y el profesionalismo mostrado por el Ingeniero Moisés Bazaldúa. Contestó la solicitud en un tiempo muy corto, siempre dió seguimiento al tema y solucionó el problema es un periodo de tiempo muy corto. Espero volver a trabajar con el muy pronto. 

Business response:

Hola David, muchas gracias por sus comentarios! En Hioki, nuestro objetivo es brindarle un servicio rápido y estamos muy contentos de que esta haya sido su experiencia con Moises. Atentamente, Equipo Hioki 

Michael C.'s profile image
Michael C. 
on Birdeye

2 years ago

Richard Martire was awesome! He got our team over here at Tesla a DEMO unit while they are calibrating and repairing our units! 

Business response:

Hi, Michael. Thank you so much for leaving us a review! We are glad to know Richard was able to keep you and your team running smoothly while your units are being calibrated and repaired. Warm regards, Team Hioki  

Alberto Coaña J.'s profile image
Alberto Coaña J. 
on Birdeye

2 years ago

I would to take advantage of this medium to thank and congratulate Mr. Moises Bazaldúa for his support in technical terms, due to a faliure in our Hioki equipment. Thanks a lot for your help 

Business response:

Thank you so much for your feedback, Alberto. We really appreciate you taking the time out to share your experience with us. Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki 

Joe L.'s profile image
Joe L. 
on Birdeye

2 years ago

Richard Martire was my contact on chat and he could not be more helpful! Top customer service, great work Richard! Joe Law US Service Manager. 

Business response:

Hi, Joe. Your feedback is highly appreciated. Thank you for the review! Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki  

Maria F.'s profile image
Maria F. 
on Birdeye

2 years ago

La calidad de los equipos, El soporte y el compromiso de Hioki y su equipo es la clave del éxito de nosotros cómo distribuidores, Agradecer particularmente a Roman Leal que siempre está muy atento a las necesidades para cerrar proyectos, factor que ha marcado diferencia con nuestros clientes 

Business response:

Hola María, nos alegra escuchar que la calidad de nuestros equipos y el soporte de Roman marcan la diferencia. Muchas gracias por sus comentarios. Atentamente, Equipo Hioki  

Michael A.'s profile image
Michael A. 
on Birdeye

2 years ago

I struggled finding a replacement for my Hioki device which was to old to get repaired. Hioki USA helped me finding the successor. All questions were answered quickly. My Hioki USA contacts were very helpful and friendly. 

Business response:

Hi, Michael. Your feedback is highly appreciated. We are pleased to know our team was able to help you and provide you with a pleasant experience. Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki  

Waldo's profile image
Waldo 
on Birdeye

2 years ago

Tuve respuestas rapidas y acertadas de Luis Parra 

Business response:

Hola Waldo, muchas gracias por sus comentarios. Nos alegra saber que Luis pudo brindarle un excelente servicio. No dude en hacernos saber si hay algo más en lo que podamos ayudarlo. Atentamente, Equipo Hioki  

Andy C.'s profile image
Andy C. 
on Birdeye

2 years ago

The sale supervisor Richard Martire who answered my online chat was very helpful to find what I am looking for. For questions he can't answer, he went extra miles to find solutions for me quickly. He is always responsive and very patient. His response is clear, easy to understand and down to earth(very sincere). He also listen to what I was looking for and suggest to best suitable product to me. He also sent email to follow up after the chat session ended. He is the best! 

Business response:

Hi, Andy. Your feedback is highly appreciated. Thank you for the review! We are so glad that Rich was able to provide you with exemplary service. Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki  

Bryce W.'s profile image
Bryce W. 
on Birdeye

2 years ago

The response to my inquiry was very quick and thorough. The team answered many follow up questions and never left me hanging. They followed up with me in a way that let me know they were interested in making sure I had my questions answered without feeling pressured or bothered. 

Business response:

Hi, Bryce. We are thrilled to learn that you had a positive experience with us! Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki  

Frequently asked questions about Hioki USA

How is Hioki USA rated?

Hioki USA has a 4.9 star rating with 99 reviews. 

When is Hioki USA open?

Hioki USA is open now. It will close at 5:00 p.m.