Hioki USA

4.9

Electronics
Dallas, TX

About this business

Consumer Goods Electronics

Location details

18383 Preston Rd., Dallas, TX, 75252, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.9105 reviews

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Joe L.

4 years ago

Richard Martire was my contact on chat and he could not be more helpful! Top customer service, great work Richard! Joe Law US Service Manager.

Business response:

Hi, Joe. Your feedback is highly appreciated. Thank you for the review! Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki

Maria F.

4 years ago

La calidad de los equipos, El soporte y el compromiso de Hioki y su equipo es la clave del éxito de nosotros cómo distribuidores, Agradecer particularmente a Roman Leal que siempre está muy atento a las necesidades para cerrar proyectos, factor que ha marcado diferencia con nuestros clientes

Business response:

Hola María, nos alegra escuchar que la calidad de nuestros equipos y el soporte de Roman marcan la diferencia. Muchas gracias por sus comentarios. Atentamente, Equipo Hioki

Michael A.

4 years ago

I struggled finding a replacement for my Hioki device which was to old to get repaired. Hioki USA helped me finding the successor. All questions were answered quickly. My Hioki USA contacts were very helpful and friendly.

Business response:

Hi, Michael. Your feedback is highly appreciated. We are pleased to know our team was able to help you and provide you with a pleasant experience. Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki

Waldo

4 years ago

Tuve respuestas rapidas y acertadas de Luis Parra

Business response:

Hola Waldo, muchas gracias por sus comentarios. Nos alegra saber que Luis pudo brindarle un excelente servicio. No dude en hacernos saber si hay algo más en lo que podamos ayudarlo. Atentamente, Equipo Hioki

Andy C.

4 years ago

The sale supervisor Richard Martire who answered my online chat was very helpful to find what I am looking for. For questions he can't answer, he went extra miles to find solutions for me quickly. He is always responsive and very patient. His response is clear, easy to understand and down to earth(very sincere). He also listen to what I was looking for and suggest to best suitable product to me. He also sent email to follow up after the chat session ended. He is the best!

Business response:

Hi, Andy. Your feedback is highly appreciated. Thank you for the review! We are so glad that Rich was able to provide you with exemplary service. Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki

Bryce W.

4 years ago

The response to my inquiry was very quick and thorough. The team answered many follow up questions and never left me hanging. They followed up with me in a way that let me know they were interested in making sure I had my questions answered without feeling pressured or bothered.

Business response:

Hi, Bryce. We are thrilled to learn that you had a positive experience with us! Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki

Peter L.

4 years ago

Courteous, prompt and helpful. Assisted by Richard M.

Business response:

Hi, Peter. We appreciate the kind words and are glad we could provide you with a positive experience! Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki

Jose

4 years ago

Really excellent work provided by Brian, Thanks to him I was able to purchase the meter. E-mail at that time was being bounce back and could not put the order in. Once Brian got involve I was able to get the meter I needed.. Much appriciated. Jose W. Mejia-Vigil

Business response:

Hi, Jose. Your feedback is highly appreciated. Thank you for the review! Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki

LUSAN L.

2 years ago

Hello, I made a purchase on 3/1/2023, but so far I can't display on the page the shipping number. ONLINE PURCHASE # 57541. ¡¡¡¡¡I NEED IT SENT URGENTLY!!!!!