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Hioki USA

4.9
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About this business

About HIOKI Since 1935, Hioki EE. Corporation has been at the forefront of the electrical manufacturing industry, providing the finest electrical test and measuring instruments through advanced engineering and innovative technology. Hioki strives to provide valuable and efficient solutions to meet the needs of our customer’s work in Research and Development, Manufacturing, and Electrical Maintenance, with a conscious focus on quality and safety. Hioki’s experience in engineering and manufacturing has established global pa... read more

Location details

18383 Preston Rd., Dallas, TX, 75252, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.999 reviews
5
86
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9 reviews have no rating
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Robert C.'s profile image
Robert C. 
on Birdeye

2 years ago

Straight up-front response from Brie Kelly on an old multimeter. She pointed the way for a new unit. Good job Brie. The old voltage tester was a 1986 card type. Very easy to carry, good display & always worked until a few days ago. Looking forward to using the new pencil tester. 

Business response:

Hi, Robert. Thanks for taking the time to share your positive experience. We truly appreciate it! Let us know if there is anything else we can help you with. Warm regards, Team Hioki  

JUSTIN H.'s profile image
JUSTIN H. 
on Birdeye

2 years ago

I love Hiokis stuff but couldn’t manage to find a reliable source of support. Retailers just seemed to want to make a buck by reading me what was on their website. Hiokis US office was fantastic to deal with. 

Business response:

Hi Justin. On behalf us all of us at Hioki, I would like to thank you for sharing this great review about our company! We are delighted that you enjoyed your experience. Warm Regards, Team Hioki 

Bud's profile image
Bud 
on Birdeye

2 years ago

So far I'm impressed with the customer service and the product I purchased from Hioki USA. I have had a chance to compare some readings against the Fluke 289 and The clamp meter I used from Hioki was spot on. Also Kevin from Hioki did do some digging and research for me which is a big plus for Hioki. I wouldn't hesitate to purchase more of the meters they offer in the future. 

Business response:

Hi Bud. We are pleased to receive such a great rating, thank you! Warm Regards, Team Hioki  

Michael S.'s profile image
Michael S. 
on Birdeye

2 years ago

Brie Kelly was very helpful, Thanks 

Business response:

Hi Michael. We're happy to see that you had a great experience. Thank you for sharing, we can’t wait to have you back! Warm Regards, Team Hioki  

Hamzeh D.'s profile image
Hamzeh D. 
on Birdeye

2 years ago

Beyond the high-quality products, the website, sales staffs, and customer service make the ordering much smoother, and efficient. Thank you Kevin Mac for your assistant. 

Business response:

Hi Hamzeh. Seeing that you had a positive experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hioki. We look forward to serving you for many years to come! Warm Regards, Team Hioki  

Hamzeh D.'s profile image
Hamzeh D. 
on Birdeye

2 years ago

Great quality product. Also, Mr. Kevin Mac, sales representative, helps me a lot with his prompt responses, and suggestions. 

Business response:

Thank you so much for your kind words, Hamzeh. We really appreciate you taking the time out to share your experience with us. Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki 

Robert M O.'s profile image
Robert M O. 
on Birdeye

2 years ago

All I can say is that THIS is how a company should treat it's customers. I'm working on a meter from the early 1970's. Brian not only was helpful, he went out of his way to get what I needed to bring this rare work of art back to it's full glory. Without his help and the help provided by Hioki Corporate, I would be dead in the water. This is a 5 star company and Brian s a 5 star employee. More companies should strive to be like Hioki and reward quality employees like Brian for going the extra mile. Well done and thank you. 

Business response:

Hi, Robert M. We are thrilled to learn that you had a positive experience with us! Feel free to let us know if there is anything else we can help you with. Warm regards, Team Hioki  

faustino r.'s profile image
faustino r. 
on Birdeye

2 years ago

Productos altamente recomendados tanto en calidad como eficacia. Como ejecutivo de ventas en CEDESA mi primer opción para recomendar es sin lugar a duda Hioki, son materiales que en mi caso nunca he recibido ninguna garantía y cuando se trata de apoyo el Ing. Roman Leal siempre esta dispuesto a apoyarme a resolver dudas y ofrecer soporte técnico a nuestros clientes. 

Business response:

Hi, Faustino. Thanks for taking the time to share your positive experience. We truly appreciate it! Let us know if there is anything else we can help you with. Warm regards, Team Hioki  

Carlos Misael G.'s profile image
Carlos Misael G. 
on Birdeye

2 years ago

Great quality in their products, I have never known of a guarantee, the prices are competitive and a greater value for your money. 

Business response:

Hi Carlos Misael. On behalf us all of us at Hioki, I would like to thank you for sharing this great review about our company! We are delighted that you enjoyed your experience. Warm Regards, Team Hioki 

Frequently asked questions about Hioki USA

How is Hioki USA rated?

Hioki USA has a 4.9 star rating with 99 reviews. 

When is Hioki USA open?

Hioki USA is open now. It will close at 5:00 p.m.