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Hollywood Feed
- Pet Stores
- Chapel Hill, NC
About this business
Location details
83 S Elliot Rd, Suite 150, Chapel Hill, NC, 27514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I enjoyed the store, but the person who was trying to tell me about dog food knew less about it than I did. Staff need to be trained about all the food you offer in the store and be able to direct a customer to the best fitting food... That is what is expected at any high-end dog store.
Business response:
Thank you for taking the time to leave us a review, Robin. We always appreciate feedback from our customers no matter how negative as it helps our company learn and improve. Our goal is to always provide an excellent customer service experience, so I'd like to apologize as it seems we dropped the ball during your visit. It's never our intention to be misinformative to our customers, so this will be escalated to the regional manager of that location, Mary, for her to address this issue with our team. If you would like to r... read more
Odin and I love going to Hollywood Feed! They are always helpful and have some great products to spoil your pu!
Business response:
Thank you for the fantastic review, Nicholas! Our team strives to go above and beyond to ensure an excellent experience for all our customers- especially four-legged ones like Odin! We're thrilled to hear the two of you are pleased and we hope to see the both of you again soon!
Very friendly and knowledgable employees. Very enthusiastic! I look forward to shopping there again!!
Business response:
Herman, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year on pet nutrition and products so we can better serve our guests and of course their furry friends! We are so glad you are pleased and look forward to seeing you again soon!
Very friendly and knowledgable employees. Very enthusiastic! I look forward to shopping there again!!
Business response:
Herman, we truly appreciate your wonderful feedback! Our compassionate team attends over 40 hours of training each year on pet nutrition and products so we can better serve our guests and of course their furry friends! We are so glad you are pleased and look forward to seeing you again soon!
The staff are always very helpful and polite. The only drawback is they don't carry all the food our pet likes.
Business response:
Thank you for this wonderful review, Albert!! Our team works hard to provide the best experience during each visit. If you see that we do not have a certain item that you are looking for, you can ask a manager, as some items can be special ordered. We look forward to seeing you again soon!!
The staff are always very helpful and polite. The only drawback is they don't carry all the food our pet likes.
Business response:
Thank you for this wonderful review, Albert!! Our team works hard to provide the best experience during each visit. If you see that we do not have a certain item that you are looking for, you can ask a manager, as some items can be special ordered. We look forward to seeing you again soon!!
I absolutely love this store. The people greet you genuinely. The dogs behind the counter are adorable and a lovely addition to shopping. I never feel pressured to buy anything, and have had incredibly great advise about toys. My dogs love the Hollywood jerky. Fantastic store!!!!! I'm a Hollywood lifer!!!
Business response:
Thank you for the wonderful review, Barbara! Our team always strives to go above and beyond to provide an excellent experience for our customers! We hope to see you again soon!
I absolutely love this store. The people greet you genuinely. The dogs behind the counter are adorable and a lovely addition to shopping. I never feel pressured to buy anything, and have had incredibly great advise about toys. My dogs love the Hollywood jerky. Fantastic store!!!!! I'm a Hollywood lifer!!!
Business response:
Thank you for the wonderful review, Barbara! Our team always strives to go above and beyond to provide an excellent experience for our customers! We hope to see you again soon!
The Hollywood Feed in Chapel Hill is amazing! It has a great selection, and the staff frequently bring their very friendly dogs to work. Everyone there is incredibly helpful and understanding. They are great about working within budgets and helping find the best treats, supplies, and food for your pup!
Business response:
Thank you for this awesome review, Jesica! Our team works hard to provide the best service, products, and experience during each visit. Come back and see us again soon!!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 367 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.