This profile has been claimed by the business owner or representative.
Hollywood Feed - Rocky River, OH
- Pet Stores
- Rocky River, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Rocky River, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more
Location details
19565 Detroit Rd, Rocky River, OH, 44116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
It is always so easy and quick to get my dogs food. The woman who checked me out was so friendly and gave me treats to take to my dog in the car. It was super sweet and made it such a nice personal experience.
Business response:
We are thrilled to hear that you had a positive experience at Hollywood Feed, Katie! Thank you for taking the time to share your feedback. We look forward to seeing you and your dog again soon.
Hollywood Feed is my dog's favorite place in the world to visit. She starts SCREAMING in the car when we pull down the street leading to the Rocky River store. EVERYONE who works there is so incredibly knowledgeable and friendly and have all played a huge role in my reactive rescue's recovery. I should also say that I avoided this store for years because I figured it was an over-priced boutique pet food store due to the location (Rocky River). But it's NOT! They're prices are as competitive as any other brick and mortar... read more
Business response:
Thank you for your positive review, Julia! We're thrilled to hear that Hollywood Feed is your dog's favorite place and that our knowledgeable and friendly staff have played a role in your rescue's recovery. We appreciate your feedback about our competitive prices and the expertise of our team. We'll make sure to pass along your compliments to Ken, our manager. We hope to see you and Buttercup again soon at PetPeople by Hollywood Feed!
Great staff! Very knowledgeable.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased with Hollywood Feed #410 - Detroit and hope you'll visit us again soon! Check out Hollywood Feed University at hfu.hollywoodfeed.com to learn even more.
First time there, friendly answered all my ?,s. Will be back soon I will recommend you to all my friens with pets, Lynn Posey
They are always knowledgeable and give different options for my dog
Excellent customer service!!
Wonderful employees who greet you and help you find what you need. Such a happy place! So glad they are in our community
Staff is always so great, friendly and helpful. Unfortunately the selection has been lacking since the store switched to Hollywood Feed. The usual favorites we always purchased are no longer available or carried at our location.
Business response:
Joseph, Thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it s... read more
Great customer service. Always friendly and helpful. Deliveries prompt and accurate.
Business response:
Martha, thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet's needs! We're thrilled you're pleased and hope to deliver to you again soon! Taylor M. Customer Service Hollywood Fee... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 350 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com