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Hollywood Feed
- Pet Stores
- Rocky River, OH
About this business
Location details
19565 Detroit Rd, Rocky River, OH, 44116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Emily at Hollywood Feed in Westlake is amazing! She came right up to us and asked if we needed help. That has never happened at other pet stores. I needed something to get matts out my Bernie doodles hair. She knew exactly what I needed. The tools and detangler work so well, I am amazed. I Love this store and the fact they sell healthy food/ treats for all my babies ❤️❤️🐶🐶
Business response:
Thank you for sharing such a wonderful review! We’re so happy to hear that Emily provided you with outstanding service and helped you find exactly what you needed for your Bernedoodle. It’s great to know the tools and detangler worked so well. We truly appreciate your support and love that you trust us to provide healthy food and treats for your pets. We look forward to seeing you again soon!
Friendly staff who provide great costumer experience
Business response:
Thank you for your wonderful review. We’re thrilled to hear that our staff provided you with a friendly and positive customer experience. Our team works hard to make every visit enjoyable for both pets and their people, and it’s great to know that it showed during your visit. We look forward to welcoming you back to the store soon!
I needed help finding special food for my dog that had specific needs to protein and fat for GI sensitivity. The ladies took their time to find exactly what I needed!
Business response:
Hi Paulina, thank you for sharing your experience! We’re so glad our team could take the time to help you find the perfect food for your dog’s specific needs. It’s always our goal to make sure every pup stays happy and healthy, and we’re thrilled you left feeling supported and confident in your choice. We look forward to seeing you and your furry friend again soon!
super nice and friendly all the time, although my boyfriend is always given free treats or samples for his dog, but i’m never offered anything i’m not sure why
Business response:
Hannah, thank you for sharing your thoughts about your visits to Rocky River Hollywood Feed. We’re glad to hear our team is consistently friendly, but we’re sorry to learn that you’ve felt overlooked when it comes to treats or samples. We want every guest to feel valued and appreciated. If you’re open to it, please reach out to our Customer Service Team at bark@hollywoodfeed.com so we can better understand your experience and work toward making it right. We appreciate your feedback and hope to see you back soon, and look for... read more
Needed a special order, it came quickly , and the staff is always so helpful. And kind
Business response:
Thank you for your kind words! We're so glad we could get your special order to you quickly and that our team continues to provide helpful and kind service. We truly appreciate your support and look forward to helping you again soon!
Just LOVE going in to shop!
Business response:
We are elated to hear you love shopping with us! Your enthusiasm makes our day brighter.
Whether going on to the Rocky River store or having them deliver, it is always a good experience. The in store staff and delivery people are friendly, helpful and efficient.
Business response:
Hi Nancy, thank you so much for sharing your wonderful feedback! We’re thrilled to hear that every experience, whether visiting our Rocky River store or receiving a delivery, has been a positive one. Our team works hard to provide friendly, helpful, and efficient service both in-store and on deliveries! We truly appreciate your kind words and look forward to serving you and your pets again soon!
Very easy and the young lady who helped me was very nice and friendly. Definitely recommend to family and friends.
Business response:
Thank you for your wonderful feedback! We're thrilled our team member provided such friendly service. It's great to hear that you found your experience with us to be very easy and that our young lady was nice and friendly. We always strive to create a positive environment for our customers. Your recommendation to family and friends means everything to us, and we truly appreciate your support.
love the variety of products available the staff is knowledgeable & most helpful pets are welcome
Business response:
Thank you for the great feedback! We're so glad you enjoy the variety of products we offer and that our team has been helpful and knowledgeable. And yes—pets are always welcome! We look forward to seeing you and your furry companions again soon.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 424 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.