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Hollywood Feed

4.9
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About this business

Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Rocky River, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywoo... read more

Location details

19565 Detroit Rd, Rocky River, OH, 44116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9351 reviews
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Pamelinda O.'s profile image
Pamelinda O. 
on Birdeye

a year ago

You folks have the best reputation for excellent customer service. It is a joy to do business with such caring people. Thank you. Pamelinda 

Business response:

Thank you Pamelinda for the kind words! We appreciate your continued support! Our Rocky River store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank... read more

Armand S.'s profile image
Armand S. 
on Birdeye

a year ago

Good stuff, but treats were on the sale rack- but no discount - just unclear advertising 

Izzy E.'s profile image
Izzy E. 
on Birdeye

a year ago

Friendly staff. They know and remember my dog's name which always makes us feel special, and she loves getting treats. Good selection of products. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more

Paulina L.'s profile image
Paulina L. 
on Birdeye

a year ago

The staff is always friendly and eager to help! 

Business response:

Paulina, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees whil... read more

Katherine B.'s profile image
Katherine B. 
on Birdeye

a year ago

Great employees always looking to help, orders are ready very quickly! 

Business response:

Katherine, Thank you for the kind words! We appreciate your continued support! Our Rocky River store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Tha... read more

David B.'s profile image
David B. 
on Birdeye

a year ago

Always a friendly staff 

Karen R.'s profile image
Karen R. 
on Birdeye

a year ago

Great Customer Service. The girls who work there are always very nice. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Cheryl M.'s profile image
Cheryl M. 
on Birdeye

a year ago

Great customer service! Very helpful with helping me find safe chews for my sux month old puppy. I'm glad I discovered this store. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Maureen M.'s profile image
Maureen M. 
on Birdeye

a year ago

Always helpful, always welcoming! 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Maureen! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 351 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Tuesday at 9:00 a.m. 

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