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Hollywood Feed

4.7

About this business

Location details

13220 Strickland Rd, Ste 180, Raleigh, NC, 27613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.7568 reviews
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Melissa P.'s profile image
Melissa P. 
4 years ago

Glad to have a pet store close to where we live, good customer service and clean store. 

Business response:

Melissa, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Nancy S.'s profile image
Nancy S. 
4 years ago

I love the new location on Leeseville. I’ve shopped both pet People for years and the original HF across street. I refer tons of friends. Staff at both always nIce, informative, caring. 

Business response:

Nancy, Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We appreciate the loyalty through the years! We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

John S.'s profile image
John S. 
4 years ago

Customer Svc has ALWAYS been GREAT ever since Pet People landed here so PLEASE don't change that now that its been acquired. The staff greet my dog by NAME with great enthusiasm (and yes they know me as well). I trust their recommendations when I have a question. 

Business response:

John, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

John S.'s profile image
John S. 
4 years ago

Customer Svc has ALWAYS been GREAT ever since Pet People landed here so PLEASE don't change that now that its been acquired. The staff greet my dog by NAME with great enthusiasm (and yes they know me as well). I trust their recommendations when I have a question. 

Business response:

John, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Denise R.'s profile image
Denise R. 
4 years ago

I love the employees that stayed from Pet People. They are always helpful and friendly. 

Business response:

Denise, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon! 

Denise R.'s profile image
Denise R. 
4 years ago

I love the employees that stayed from Pet People. They are always helpful and friendly. 

Business response:

Denise, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon! 

Denise P.'s profile image
Denise P. 
4 years ago

Great customer service. Love the loyalty program. Nice selection of goods. 

Business response:

Denise, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Denise P.'s profile image
Denise P. 
4 years ago

Great customer service. Love the loyalty program. Nice selection of goods. 

Business response:

Denise, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to se... read more

Susan M.'s profile image
Susan M. 
4 years ago

Always great and they love seeing Lily 

Business response:

Susan, we are always excited to receive such an amazing review! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.7 star rating with 568 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.