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Hollywood Feed
- Pet Stores
- Aurora, IL
About this business
Location details
3015 E New York St, A6, Aurora, IL, 60504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Love coming into the store with my dog and how kind all the staff are to him and are understanding of when there's too many dogs in the building to let him come behind the counter to help separate them all while checking out.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavio... read more
Great customer service and product selection!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, n... read more
friendly helpful staff
Business response:
Liz, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we... read more
Helpful, enthusiastic, and friendly staff. Personal interest in our dog every time we go in. We regularly buy dog food and treats. Love the bath convenience.
Business response:
Thank you Bruce for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Aurora store! We think they're awesome too. We're happy you have allowed a great connection with our team. Our self wash stations was made for the convenience for you and your pet(s). At Hollywood Feed, we love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Amazing customer service. Friendly , professional staff with a bright, clean store. Prices are comparable to other pet stores but this place had won me over with their customer service
Business response:
Chris, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more
Helpful, enthusiastic, and friendly staff. Personal interest in our dog every time we go in. We regularly buy dog food and treats. Love the bath convenience.
Business response:
Thank you Bruce for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Aurora store! We think they're awesome too. We're happy you have allowed a great connection with our team. Our self wash stations was made for the convenience for you and your pet(s). At Hollywood Feed, we love to make every pet look and feel like royalty and we're thrilled to know that they have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Amazing customer service. Friendly , professional staff with a bright, clean store. Prices are comparable to other pet stores but this place had won me over with their customer service
Business response:
Chris, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more
Always a great experience! Cindy and her team are upbeat, knowledgable and always make you feel welcome as soon as you enter the store. Prices are so much better, too!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
I always receive great customer service by the friendly and knowledgeable staff. I shop there frequently and they always greet me with a smile and call me by my name.
Business response:
Karla, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 293 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.