This profile has been claimed by the business owner or representative.
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Aurora, IL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood Fee... read more
3015 E New York St, A6, Aurora, IL, 60504, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Always a great experience! Cindy and her team are upbeat, knowledgable and always make you feel welcome as soon as you enter the store. Prices are so much better, too!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
This is the best pet store we have ever been to. Prices and selection are great and they have so many healthy options for food and treats. We are greeted by name each time we come. The staff are what makes this place stand out. They are so friendly and helpful every time we stop in, which is at least once a week. Sam, Sofia, Heaven and everyone we have ever encountered go above and beyond to welcome us in and make us feel like valued customers. They are truly the reason we continue to shop here as often as possible.
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
I always receive great customer service by the friendly and knowledgeable staff. I shop there frequently and they always greet me with a smile and call me by my name.
Business response:
Karla, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
This is the best pet store we have ever been to. Prices and selection are great and they have so many healthy options for food and treats. We are greeted by name each time we come. The staff are what makes this place stand out. They are so friendly and helpful every time we stop in, which is at least once a week. Sam, Sofia, Heaven and everyone we have ever encountered go above and beyond to welcome us in and make us feel like valued customers. They are truly the reason we continue to shop here as often as possible.
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
We just adopted our first cat and the staff couldn't have been more helpful in seeing to our needs!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Awesome customer service! Everyone was very helpful as a first time customer. Will definitely return! :)
Business response:
Katie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more
We just adopted our first cat and the staff couldn't have been more helpful in seeing to our needs!
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!
Awesome customer service! Everyone was very helpful as a first time customer. Will definitely return! :)
Business response:
Katie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more
Heather, she was an amazing help finding me a new dog food that she personally recommended. The workers are amazing and helped me out and gave me a major discount because I was missing some change and I was new. The people there are extremely friendly!
Business response:
Peter, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Hollywood Feed has a 4.9 star rating with 243 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com