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5502 Poplar Ave, Suite 1, Memphis, TN, 38119, United States
Get directionsI Always get exceptional customer service at the Poplar/Yates location. The staff are so friendly and helpful. I enjoy the convenient online ordering and curbside service. This is one of my favorite stores. I highly recommend & will remain a loyal customer !
Business response:
Angela, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! We are also happy you are enjoying our same day and curbside services! Thank you for the review, and we hope to see you again soon!
The customer service here (and the other HF I go to) is incredible. They actually know the animals and care about their well-being. Suggestions are in response to questions, not just to sell products. These people are like all stores should be!
Business response:
Nedra, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and trainin... read more
Friendly people and great customer service. I wouldn't go anywhere else!
Business response:
Karen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
I Always get exceptional customer service at the Poplar/Yates location. The staff are so friendly and helpful. I enjoy the convenient online ordering and curbside service. This is one of my favorite stores. I highly recommend & will remain a loyal customer !
Business response:
Angela, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! We are also happy you are enjoying our same day and curbside services! Thank you for the review, and we hope to see you again soon!
I absolutely love this location! They're always SO helpful and attentive! If I've got any questions, they're happy to answer them and not just for the sale! They genuinely are about my fur baby as much as I do! She's loves visiting the store!
Business response:
Tijuana, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
I absolutely love this location! They're always SO helpful and attentive! If I've got any questions, they're happy to answer them and not just for the sale! They genuinely are about my fur baby as much as I do! She's loves visiting the store!
Business response:
Tijuana, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Excellent customer service. Everyone is extremely friendly and always helpful. Hollywood Feed is far superior to the competitors as Chic-Fil-A is to other fast food restaurants.
Business response:
Quinn, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We are all about being helpful! We're thrilled you're pleased with our service and hope to see you again soon!
Excellent customer service. Everyone is extremely friendly and always helpful. Hollywood Feed is far superior to the competitors as Chic-Fil-A is to other fast food restaurants.
Business response:
Quinn, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We are all about being helpful! We're thrilled you're pleased with our service and hope to see you again soon!
Always greeted and offers of help if needed. EXTREMELY knowledgeable staff ! They know products sold in their store.
Business response:
Dianne, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Hollywood Feed - CLOSED has a 4.9 star rating with 1,131 reviews.
Hollywood Feed - CLOSED is permanently closed.