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2217 E Stone Dr, Kingsport, TN, 37660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I was lied to or not given the options of power plate. They charged me 1,125 for something that was not offered to me or was not done. I want my money back. Will not recommend them or buy another car from here. I will let all people I can know and I have a friend who works at WJHL and will be letting them know and BBB
The person in the service department didn’t have a clue about what service had been done on our car in the past. The information she needed should have been in their computer system, but she kept asking us instead.
This is the worst place ever I’ve been there so many times about my Honda CR-V having a vibration and the parts changers can’t fix it so I will be driving it until it stops and I want buy another Honda.
My husband had taken our pilot to have keys made and had told them when he made the appointment that he did Not want the inspection only the keys. So he takes our car down there so they can program the new keys and has to wait a very long time only to find out they were doing the inspection anyway and would have charged us had he not raised his voice and temper. It is my opinion that before you do this service you should let the customer know how much it will cost and see if they want it.
I think it’s a wonderful place to buy a car. I love my new crv . I would give them 5 star rating.
I was told yesterday in service that if I don’t pay them to rotate my tires it could Void my warranty on a Brand New HONDA CRV 😳🤬
Their website gave me a price of $14235 for a car, when I bought it, the price was $14988....even though I told them about the website price and thought that’s what I was getting. Bait and switch. Love my car, hate the sour taste of being swindled. Would not recommend.
Business response:
We always regret when we drop the ball and upset anyone. We certain take serious any integrity issues and the quickest route to unemployment would be any sort of slide of hand. In light of this, we did some research on your transaction and what we have doesn’t match what you are sharing. In order to keep everything above board, everything we do is recorded, time stamped (and can’t be changed by anyone at Honda Kingsport), and all the discounts you asked for throughout the process are shown that you received them as you ask... read more
Spoke with a salesman today about a vehicle and let him know I was on my way to get it, before I got there someone else was in the process of buying the car that I was on my way to get and the salesman I had spoken too had left and went home. I spoke to another a salesman about another vehicle at one of their "sister" locations and he informed me that he would call them and let them know I was on my way when he returned he told me the vehicle was at Toyota of Johnson city and that he could have it delivered to kingsport the ... read more
At Honda Kingsport we strive to earn people’s business with honesty and integrity rather than slick sales tactics.
Honda Kingsport has a 4.7 star rating with 6,780 reviews.
Honda Kingsport is closed now. It will open tomorrow at 9:00 a.m.