Honda Kingsport's cover image

This profile has been claimed by the business owner or representative.

Honda Kingsport

4.7

About this business

Location details

2217 E Stone Dr, Kingsport, TN, 37660, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.77,137 reviews
Select a rating
Jeff Williams's profile image
Jeff Williams 
6 years ago

Mark your wheels before you go in and pay $20 for a tire rotation. They were supposed to rotate the tires, but it never happened. I marked the wheels before I left home and they never rotated them. Also had an appt at 10:15, but they had to many cars scheduled at the same time. Well this happened a 2nd time! The tech didn’t see the code on the service order was the excuse. Wonder what else they are missing if this happened to me twice. You’re probably not getting the services you are paying for. Also the lifetime warranty is... read more

Kejun Cai's profile image
Kejun Cai 
6 years ago

I brought my Honda Odyssey 2013 over there for flashing engine light. Initially, those guys did not seem to have much clue on how to diagnose the issue, even after I have communicated my car’s maintenance history and they have talked with the mechanics who was was working on my car before, keeping asking me to take my car back to my previous mechanic to have it fixed. With the discussion going on, shortly he called me that the car had been fixed. Basically, I got too much confused about what they had been trying to do. They ... read more

Ben Robinson's profile image
Ben Robinson 
6 years ago

everytime I go there they always say I need something when I just want a oil change, I take my wife's car to Subaru dealership and they never try to get me to do extra. my honda is a 18 model. 

Bethany Sybert's profile image
Bethany Sybert 
6 years ago

Waited 20 minutes and nobody at all came to help or introduce themselves. Very disappointed and was ready to buy! 

Susan M. Oliver's profile image
Susan M. Oliver 
recommend  Recommended
6 years ago

I walked in was greeted by Julian ...I didn't have an appointment was able to get my car serviced. I sat in waiting room had fresh coffee. Watched tv. was out right away. Julian walked me to car explaining what was done. ❤EXCELLENT 

PJ Grooms's profile image
PJ Grooms 
6 years ago

talked to someone earlier in day regarding a used car on their lot. spoke with the lady and told her it would be between 7 and 8 and she said salesman are there till 8. we arrived at 735 at no one even asked if we needed anything. last i checked they work on comission and they wont get our business now. 

Margaret Gilliam Kaylor's profile image
Margaret Gilliam Kaylor 
6 years ago

Salespeople are ok. Finance people try to add on extras hoping you don’t notice, when you do you have to go back and get it removed. Service department is always telling you that an alignment is needed or another $500 worth of maintenance that can’t possibly be needed on a vehicle with 15000 miles. Go in with both eyes opened. Was better when Phil Bachman Honda 

Morgan Scott's profile image
Morgan Scott 
6 years ago

UPDATE: Honda contacted me and asked that I remove this review. They should done their job in the first place and this review wouldn’t be here. I wish we could rate the service department and then the sales department. I purchased a 2018 Honda Civic from Mike Taylor, he went above and beyond for me. I appreciate him and his kindness. Mike deserves 5 stars easily. For the service department, on the other hand. Terrible. Every single time I have had my car down here for maintenance, it’s been awful. I was told when I purchase... read more

Amanda Nichole's profile image
Amanda Nichole 
6 years ago

get better management.... stop being stupid... and my attorney is contacting them monday over them espically if the recund isnt issued i gave my proof of income and they wanna act like it aint good enough ridcoulous... im over them and would never recommend them! 

Frequently asked questions about Honda Kingsport

How is Honda Kingsport rated?

Honda Kingsport has a 4.7 star rating with 7,137 reviews. 

When is Honda Kingsport open?

Honda Kingsport is closed now. It will open tomorrow at 9:00 a.m.