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Honda North
- Car Dealers
- Butler, PA
About this business
Location details
665 Evans City Rd, Butler, PA, 16001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Recommended Recommended Recommended Recommended Recommended Recommended
Purchased a certified Honda Pilot where the dealership performed a 182 point inspection as well as replaced the oil, air filter and performed state inspection and emissions testing among other things. Got the car with 40 more miles than when the inspection was performed with the oil like being at 80%, the air filter extremely dirty as if it hasn’t been replaced in years (where Honda North indicated on the CARFAX that it was replaced) and emissions testing that wasn’t done. The entire car buying process was extremely slow -... read more
Business response:
Mr. and Mrs. Urbanski I want to start off by saying we appreciate your business and hope you are enjoying your new Pilot. Buying a vehicle is a big deal and we understand that. We took the time together to negotiate each part of the deal separately (as you wanted) to ensure you were getting the best possible deal. That process takes time (3.5 hours from when you walked in until you left in the Pilot). I sincerely apologize for the condition of the air filter in your vehicle. We take great pride in ensuring that all our ... read more
I have yet to have an amazing experience with this dealership. Purchased a 2024 Honda Pilot Touring in October 2023. There was nothing stellar about the sale and I probably should have walked away then. I read several reviews about how people were so pleased with the buying process. I did not have that same experience. The vehicle has been in 5 times since for things that needed replaced. One burnt out interior light, a door that would not unlock and now a faulty seatbelt. Each time it’s one appointment for a “diagnosis” and... read more
Business response:
We're disappointed to hear about your experience, Rosel. Customer satisfaction is our priority, and we would appreciate the opportunity to address your concerns. If you will, please reach out to us at your earliest convenience so we can work toward a resolution. Thank you for your feedback. Howard Neff General Manager howardneff@gmail.com
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Frequently asked questions about Honda North
How is Honda North rated?
Honda North has a 4.7 star rating with 2,682 reviews.
When is Honda North open?
Honda North is closed now. It will open tomorrow at 9:00 a.m.