This profile has been claimed by the business owner or representative.
Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Scheduling the appointment online was easy and convenient. I was welcomed by friendly staff when I arrived and kept up-to-date on the service schedule via mobile device. Onsite personnel are always accommodating and polite and I appreciate the designated space to work while I waited.
Business response:
Thank you for sharing your detailed feedback! We're thrilled to hear that you found our online appointment scheduling easy and convenient. It's great to know that our friendly staff made you feel welcome and that you appreciated the updates on your service schedule. We strive to create a comfortable environment for our customers, and it's wonderful to hear that you found the lounge accommodating. If you need anything else or have questions in the future, please don't hesitate to reach out. We look forward to serving you agai... read more
Excellent awesome just great service
Business response:
Thank you for the fantastic review! We're thrilled to hear that you had an excellent and awesome experience with our service. Your satisfaction is our top priority, and it's wonderful to know we hit the mark. If you need anything else or have any questions in the future, feel free to reach out. We can't wait to serve you again!
Friendly and professional service.
Business response:
Thank you for your kind words! We're delighted to hear that you experienced friendly and professional service during your visit. Our team strives to create a welcoming atmosphere while providing top-notch assistance, and it's great to know we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
they took really good care of me!!!
Business response:
Thank you so much for your review! We're thrilled to hear that you felt well taken care of during your visit. Providing top-notch service is always our goal, and it's great to know we delivered that for you. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to seeing you again!
Everyone was very nice and courteous
Business response:
Thank you for your kind words! We're glad to hear that you had a positive experience with our team. Providing courteous and friendly service is important to us, and we appreciate your feedback. If you need anything else or have further questions, please don't hesitate to reach out. We look forward to seeing you again!
Excellent customer service! Erica in the service department was great!
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Erica provided you with excellent service. Our team is dedicated to ensuring a great experience, and we appreciate you taking the time to share your thoughts. Enjoy your ride!
Service personnel were excellent, however the car wash was down .
Business response:
We're glad to hear you had a positive experience with our service team. We apologize for the inconvenience with the car wash and appreciate your understanding. We're working to have everything up and running smoothly soon!
I liked everything about the experience. Time element, communication, and results. Jesse was particularly a good service rep.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience and that Jesse made an impact. Your satisfaction means everything to us, and we can't wait to assist you again!
The service is always good. What I didn't like is that there has been a recall for almost a year each time I am told they don't have the parts for the recall. I can accept a few months but almost a year is not acceptable.
Business response:
Thank you for your feedback! We're glad to hear you've had good service overall. We're actively working to resolve the parts availability for the recall and appreciate your patience. Your concerns are important to us, and we're committed to improving our processes.
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 9,619 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 8:00 a.m.