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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Our experience from check-in to check-out was exceptional. Our Service Advisor Erica Gillespie was very welcoming and quite attentive to our needs, especially with helping us to sync our phones with the GPS system. All issues were completely resolved. Our Shuttle Driver Gary Calton was prompt, courteous and friendly. In addition, he was prompt in our delivery and return pick-up, as always. All repairs were made in a timely manner and our vehicle runs very efficiently.
Business response:
Thank you for your wonderful review! We're so glad to hear about your exceptional experience with Erica and Gary. It's great to know that all your needs were met, and your vehicle is running efficiently. We truly appreciate your feedback and look forward to serving you again in the future!
Friendly service. Diagnosed problems quick.
Business response:
Thank you for your feedback! We're glad to hear that you had a positive experience with our team and that your vehicle's issues were diagnosed quickly. We appreciate your trust in us and look forward to serving you again in the future.
Always a positive experience.
Business response:
Thank you for your continued trust and feedback! We're so glad to hear that every visit has been a positive experience. We truly appreciate your loyalty and look forward to serving you again soon!
Trent was very knowledgeable and friendly. Great experience
Business response:
Thank you for your feedback! We're thrilled to hear that Trent provided you with knowledgeable and friendly service. Creating a great experience for our customers is always our goal, and we're glad he was able to make a positive impression. We appreciate your kind words and look forward to assisting you again in the future!
Quick service and courteous personnel.
Business response:
Thank you for your feedback! We're glad to hear that you experienced quick service and that our personnel were courteous. Providing efficient and friendly service is always a priority for us, and we appreciate you sharing your positive experience. We look forward to assisting you again in the future!
Erica did a great job handling the service appointment.
Business response:
We appreciate you highlighting Erica's excellent service during your appointment. Our team takes pride in delivering outstanding customer care, and we're grateful that Erica was able to meet your expectations. We value team members like Erica who consistently provide professional and attentive support to our customers.
Outstanding service. Advised me what needed to be done at certain intervals.
Business response:
We are pleased to hear about your outstanding service experience. Your review highlights our commitment to providing comprehensive, transparent automotive care that goes beyond simple repairs. Proactive communication about vehicle maintenance is a core principle of our service philosophy. By advising you about recommended service intervals, our team aims to help you maintain your vehicle's optimal performance, prevent potential future issues, understand your vehicle's specific maintenance needs, and make informed decisions a... read more
Things were done as promised and on time.
Business response:
Thank you for your positive feedback! Your review underscores two critical aspects of our service that we prioritize: keeping our promises and maintaining punctuality. Delivering on commitments and respecting our customers' time are fundamental principles of our dealership's approach to service. We recognize that customers expect transparency and reliability when they entrust us with their vehicles. Our team works diligently to ensure that every service commitment is met precisely and efficiently. Your feedback confirms that... read more
My service technician Danny Dreier is amazing! He will do absolutely everything he can to provide quality customer service. Every single time I've come he bends over backwards to answer every question, ensure every issue is fixed and opens the door for future contacts at any time.
Business response:
We are thrilled and incredibly proud of this outstanding review highlighting Danny's exceptional commitment to customer service! Your detailed testimonial showcases exactly the kind of dedicated, customer-focused professional we aim to have representing our service department. Danny's willingness to go above and beyond - answering every question, ensuring complete issue resolution, and maintaining an open line of communication - represents the highest standard of automotive service. His approach transforms a routine service ... read more
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 10,214 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 7:00 a.m.