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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
It was great! I worked with Danny and the problem was found and a part had to be ordered. Within a few days I went back and the repair was made.
Business response:
Thank you for your great review! We're delighted to hear that Danny was able to quickly identify the problem and facilitate the repair process for you. It's wonderful to know that everything was handled smoothly and efficiently. We appreciate your trust in us and look forward to assisting you again in the future!
Honda of Ft. Worth was great! They put my tags on my car right away. They even helped me with an app to connect w my car. I will highly reccome s this dealership.
Business response:
Thank you for your fantastic review! We're so glad to hear that we provided you with great service and helped you get your tags on quickly. It's also awesome that our team assisted you with connecting the app to your car! Your recommendation means a lot to us, and we're here if you ever need anything in the future. Enjoy your new car!
Timely repair -& service manager. Kept us informed of other needs. Requiring immediate attention.
Business response:
Thank you for your feedback! We're glad to hear that your repair was completed in a timely manner and that our service manager kept you informed about other needs requiring immediate attention. Transparency and effective communication are important to us, and we appreciate your trust in our team. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again!
The service attendants were kind and greeted me with a smile. Erica was my advisor and she was great! She kept me up-to-date on the diagnosis and plan for repairs and service through text messaging and in person information. The wait I experienced was normal and didn't go beyond my expectations. Top notch service from a team of Honda experts is what you can expect from Honda of Fort Worth!
Business response:
Thank you for the wonderful review! We're delighted to hear that our team greeted you with kindness and a smile. Erica will be thrilled to know she made your experience even better by keeping you informed throughout the process. It's great to know the wait time met your expectations and that you found our service top-notch. We truly appreciate your trust in us and look forward to serving you again in the future! Safe travels!
Ease of checkin and comfortable waiting area!
Business response:
Thank you for your review! We're happy to hear that the check-in process was smooth and that you found our waiting area comfortable. We aim to make every visit as convenient as possible, and your feedback is much appreciated. We look forward to welcoming you back next time! If you need anything, feel free to reach out.
Appreciated Manny's personal attention to resolving my tire issue in a professional and timely manner.
Business response:
Thank you for your feedback! We're glad to hear that Manny provided you with excellent service while resolving your tire issue. Your satisfaction is important to us, and we appreciate your kind words. If you need any further assistance, feel free to reach out!
Repairs were made & 3 days later it wouldn't start.i had to call AAA to come start it. I then found out that it was the battery. So, AAA started it & I went straight to the Honda dealership & I got a new battery. Hopefully everything will continue working.
Business response:
Thank you for your feedback! We're glad to hear that your repairs were completed, but we're sorry to learn about the battery issue you experienced shortly after. We appreciate you bringing this to our attention, and we're hopeful that everything will continue to work well for you moving forward. If you have any further concerns or need assistance, please don't hesitate to reach out. Thank you for choosing us!
I went in for an oil change. Fast and efficient service at the dealership. I was treated with courtesy which I respect!
Business response:
Thank you for sharing your positive experience! We're glad to hear that you found our service fast and efficient, and that our team treated you with courtesy. Your satisfaction is our top priority, and we look forward to serving you again in the future!
The guy that helped was condescending. That never makes an exchange pleasant. It's expensive and customer service should be better.
Business response:
Thank you for your feedback. We're sorry to hear that you had a negative experience and felt that the service you received was not up to your expectations. We value our customers and strive for excellent service, and we regret that we fell short in this instance. Please reach out to Bryan Byrd at Bbyrd@hondaoffortworth.com, and he will be happy to address your concerns and work towards a resolution. We appreciate your input and hope to improve your experience in the future.
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 9,619 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 8:00 a.m.