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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great customer service and great communication to customers.
Business response:
We're pleased to hear that our commitment to exceptional customer service and clear communication has met your expectations. Keeping our customers informed and providing a positive experience are core priorities for our team. Your feedback reinforces that we are delivering the high-quality customer service we aim to provide. Thank you for taking the time to share your positive experience with us.
I was well informed of what my car needed and kept me informed while I waited. Thanks
Business response:
We appreciate your feedback highlighting our commitment to clear communication during your service visit. Keeping customers informed about their vehicle's needs and providing timely updates are key priorities for our service team. Thank you for choosing our dealership and for taking the time to share your positive experience.
My service at Honda is always quite good. I am happy to have Honda of Fort Worth service my car!
Business response:
We're thrilled to hear about your consistently positive experiences with our service department. Your ongoing satisfaction is a testament to our commitment to providing reliable, high-quality automotive service. We appreciate loyal customers like you who continue to trust us with their vehicle maintenance needs. Our team works diligently to ensure every customer receives exceptional care and professional service. Thank you for being a valued customer and for sharing your positive feedback. We look forward to continuing to me... read more
Honda of Fort Worth, Edward and all the employees of this company have always been kind and professional. The oil change prices are reasonable and this is why I keep coming back
Business response:
Thank you for your wonderful review! We're truly appreciative that you've highlighted the exceptional service and friendly atmosphere. Your recognition of Edward and our entire team's professionalism means a great deal to us. We take pride in creating an environment where customers feel valued and receive high-quality service at reasonable prices. Your continued loyalty is a testament to our commitment to customer satisfaction. We strive to maintain the same level of kindness, professionalism, and competitive pricing that ha... read more
Dean Willecke and Isidro Posada were outstanding.
Business response:
We are thrilled to hear about your outstanding experience with Dean and Isidro. Their dedication and exceptional service reflect the high standards we strive to maintain at our dealership. Our team takes great pride in delivering personalized, professional support, and we're delighted that Dean and Isidro were able to exceed your expectations. Recognizing individual team members for their hard work and commitment is important to us, and we appreciate you taking the time to highlight their outstanding performance. Thank you f... read more
Very friendly service staff. Wait time is a little longer than I like for an oil change.
Business response:
Thank you for taking the time to share your feedback about our service. We appreciate your positive comments about our friendly staff and are glad you experienced a welcoming atmosphere during your visit. We understand your concern about the wait time for an oil change and want you to know that we are continuously working to improve our efficiency. We strive to balance thorough, quality service with quick turnaround times, and your input helps us identify areas where we can enhance our processes. We would welcome the opportu... read more
I had a very good experience at Honda of Fort Worth. The salesperson was Marcus Jamison. He was very professional and helpful and answered all the questions that I had. I will definitely refer all my friends to this dealership.
Business response:
Thank you for your fantastic review! We're thrilled to hear that you had a very good experience, and that Marcus provided you with professional and helpful service. It's great to know that he was able to answer all your questions and assist you effectively. We truly appreciate your willingness to refer your friends to our dealership. Your support means a lot to us! If you need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Agreed' to do the recall repair even though I did not buy the car at this dealership. Did not come up with a list of needed services when there wasn't any needed.
Business response:
Thank you for your fantastic 5-star review! We're pleased to hear that you had a positive experience with us, especially regarding the recall repair. Our goal is to provide exceptional service to all customers, regardless of where they purchased their vehicle. We appreciate your trust in us, and we're glad that we respected your time by not suggesting unnecessary services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Service was really good. Did not get a car wash.
Business response:
Thank you for your feedback! We're glad to hear that you had a good experience with our service team. However, we apologize for the oversight regarding the car wash. We strive to provide a complete service experience, and we understand how important that is to our customers. If there's anything we can do to make it right or if you have any further questions, please feel free to reach out. We appreciate your support and hope to see you again soon!
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 10,214 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 7:00 a.m.