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Honda of Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3400 W Loop 820 South, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I recently needed an urgent repair on our minivan right before Christmas holiday travela situation that felt nearly impossible to resolve in a single day. The stress was overwhelming, both emotionally and financially. But then we met Erika, our service representative, and everything changed. Erika greeted us with genuine respect and care, immediately putting us at ease. Her patience, understanding, and complete transparency throughout the process were unmatched. She went above and beyond to help us, showing a level of dedica... read more
Business response:
Thank you so much for your incredibly kind and detailed review! We're thrilled to hear about your experience with Erika and how she was able to turn a stressful situation into a positive one. Her genuine care, transparency, and dedication are exactly what we strive for in our customer service team. We're also delighted to know that your experience with us has reinforced your loyalty to Honda. Your recommendation for Erika's recognition is greatly appreciated, and we will be sure to share your feedback with her and our manage... read more
Edward Staley, was very helpful in getting my appointment for service on the recall for my CVR.
Business response:
Thank you for your review! We're glad to hear that Edward was helpful in scheduling your service appointment for the recall on your CR-V. Providing efficient and responsive service is important to us, and it's great to know we met your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to seeing you again!
Very professional and courteous. Very helpful and went beyond the call of duty.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team was professional, courteous, and went above and beyond to assist you. Providing exceptional service is our priority, and it's rewarding to know that we made a positive impact on your experience. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future!
Awesome service! Took care of all priorities needed.
Business response:
Thank you for your fantastic feedback! We're so glad to hear that you received awesome service and that we were able to take care of all your priorities. Our team strives to provide the best possible experience for our customers, and it's wonderful to know we succeeded in your case. We appreciate you sharing your experience and look forward to assisting you again in the future!
Absolutely amazing salesman marcus was an excellent salesman 10 stars very satisfied!!!!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Marcus provided you with an absolutely amazing experience and that you are very satisfied with his service. Our team strives to deliver exceptional customer service, and it's great to know that Marcus exceeded your expectations. We truly appreciate your kind words and hope to assist you again in the futurewhether it's for another purchase or any other needs! Thank you for choosing us!
Service was great. Everything from recall work to updated service was completed much quicker than anticipated.
Business response:
We truly appreciate your positive feedback about your recent service experience with us. Your specific note about the speed of service, especially for recall work and standard updates, highlights our team's efficiency and commitment to customer satisfaction. We understand that time is valuable, and we strive to complete service work promptly without compromising quality. It's gratifying to hear that we not only met but exceeded your expectations by completing the work faster than you anticipated. Thank you for taking the tim... read more
Always great customer service and fast and efficient work the times I have had my car serviced.
Business response:
Thank you for your fantastic review! We're thrilled to hear that you've consistently experienced great customer service along with fast and efficient work during your visits. Our team is dedicated to providing top-notch service while respecting your time, and it's rewarding to know that we've met your expectations. We truly appreciate your loyalty and feedback, and we look forward to continuing to serve you in the future!
prompt and courteous and handle all issues
Business response:
Thank you for your concise and positive feedback! We're glad to hear that you found our service prompt and courteous, and that we effectively handled all your issues. Providing outstanding customer service is our top priority, and it's rewarding to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Routine maintenance. Service completed within timeframe promised. Service advisor professional and courteous.
Business response:
We appreciate your positive feedback about your recent service experience with us. Your review highlights the key aspects we strive to deliver consistently: timely service, meeting promised timeframes, and professional customer interaction. Our service team works diligently to ensure each customer receives efficient, reliable care, and we're pleased to hear that we met your expectations during your routine maintenance visit. The professionalism of our service advisor is something we value highly, and we're glad this came acr... read more
Frequently asked questions about Honda of Fort Worth
How is Honda of Fort Worth rated?
Honda of Fort Worth has a 4.6 star rating with 9,619 reviews.
When is Honda of Fort Worth open?
Honda of Fort Worth is closed now. It will open at 8:00 a.m.