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Honda of Indian Trail
- Car Dealers
- Indian Trail, NC
About this business
Welcome to Indian Trail Honda: The Perfect Place for Shoppers in Indian Trail to Get a Car of their Dreams! Shopping for a car, be it a new or used model, is not as easy as just visiting any random dealership and looking for something that will simply be good enough. But, to really shop and enjoy getting something that is perfect for you and your lifestyle, then it is time to check out Indian Trail Honda where our staff members will be happy to show you the unique aspects that make our dealership the premier place for you t... read more
Location details
4918 US-74, Indian Trail, NC, 28079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
"Everyone is friendly, accommodating, and tries to meet..." Everyone is friendly, accommodating, and tries to meet specific needs for both the type of car and the budget. Stan is a great guy with very good followup and making sure we are happy with the vehicle and service.
"This is my second purchase with this dealership. JT was..." This is my second purchase with this dealership. JT was very friendly and really worked with me and my husband in getting the best deal. We recommend JT to work with. Very very very nice guy. We were very satisfied with the whole process. And on top of that I got the best financial guy, the one from Boston whose office is to the right who treated us excellent because I was praying on not to get the "grouchy" financial guy David Helms whose office is to the left. Wh... read more
"While shopping for a new vehicle through the internet,..." While shopping for a new vehicle through the internet, Richie Carter responded to me very quickly, was courteous, and answered my questions. He was very knowledgeable of the dealerships inventory and the cars that they sell. After checking around with multiple other dealerships, it was apparent that Richie and Metro Honda offered the best Customer Service of them all. And a very competitive price to match. All of this was done over the phone / email. Once we agreed ... read more
"Richie was awesome from the very 1st phone call. He..." Richie was awesome from the very 1st phone call. He wasn't at all pushy. He knew what I needed and made the process of buying a car as painless as possible. I will have no problem sending anyone who is search of a new or used car to Richie!
"I have had 2 CRVs, and I knew that the 2012 was the car I..." I have had 2 CRVs, and I knew that the 2012 was the car I wanted. I live in Florida but was planning a trip to N.C. I went online and started asking for price quotes, etc and explained my travel situation to numerous dealerships. Richie Carter at Metro Honda, Indian Trail, Union Co, NC came through for me in a big way. He answered my questions openly and directly. He didn't play games but gave me the OTD price quickly. He found the color I wanted and worked withi... read more
"Had some issues with finance and sales during my car..." Had some issues with finance and sales during my car purchase. I made my complaints known to management. Management stepped in and immediately the quality of customer service went through the roof. GM went above and beyond to ensure I was a satisfied customer. I may not drive 2+ hours to this dealership to buy again, but I now feel comfortable sending other people there to buy a car. Thanks especially to the GM for providing superior customer service and saving this d... read more
"Each time I visit here for servicing, it is never timely...." Each time I visit here for servicing, it is never timely. I seem to end up spending the afternoon every time I come. Most recently, I scheduled to have an oil change, and it took an hour; the very same visit, a dash light was activated and not addressed, so I will have to come back to have it corrected. Time is money, and Metro Honda Service Dept seems to take both my time and money.
"UPDATE: Within 30 minutes of posting my original review..." UPDATE: Within 30 minutes of posting my original review (which was negative), Kris Childs (GM) called my cell phone to make amends. He informed he that he had been in and out of the office for a few days, and was apologetic and quick to resolve the situation. I asked if we could get a loaner vehicle, and he got us a 2012 Civic with 40 miles on it (WHOA! took it to the next step). The car we bought was ready on Friday, the new trunk was freshly painted and the inter... read more
"Genuinely feel that both of these gentlemen went the..." Genuinely feel that both of these gentlemen went the "extra mile" on my daughter's CR-Z. Her car was purchased out of state but, her needs were addressed without hesitation. Metro Honda will now be our dealership of choice and I would recommend all Honda owners to do the same. Thank you gentlemen and thank you Metro Honda for employing these guys. Give'm a raise!! Richard Baggs
Frequently asked questions about Honda of Indian Trail
How is Honda of Indian Trail rated?
Honda of Indian Trail has a 4.9 star rating with 4,036 reviews.
When is Honda of Indian Trail open?
Honda of Indian Trail is open now. It will close at 8:00 p.m.