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Honeymoon Chicken
- Chicken Shop
- Washington, DC
About this business
Location details
4201 Georgia Ave NW, Washington, DC, 20011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
First time coming to this resturant tonight had my husband pick up our food tonight. The host standing at the pick up window could not get her name so I called back resturant the young lady that answer phone stated her name is jalisa, which probably is a lie but she were short very rude had terrible customers service and nasty attitude. I will not be ordering food moving forward from this resturant or patronizing at this busniess. I ordee shrimp basket the food very nasty the shrimp look like it been fried in old grease... read more
Business response:
Hi Keke, We are very sorry to hear about your experience. This is certainly not the standard we aim to provide, and we sincerely apologize for the issues with both the service and the food. To help us address this properly, could you please email us your order details (items, order number, and any receipts) at info@honeymoonchicken.com? We want to make this right for you. Thank you for bringing this to our attention — your feedback is important, and we take it seriously.
I'd love to share how the chicken was, but alas, an empty box with rolls is all I received. This wasn't the fault of the delivery person (the bag was sealed); the restaurant simply didn't include it. When we contacted them, we were told there was nothing they could do, but that we were free to place another order.
Business response:
Hi Chris, We’re very sorry about your experience — that’s definitely not how we want any order to go out. To make this right, could you please email us your order details (items, order number, and any receipts) at info@honeymoonchicken.com? Once we have the information, we can issue a refund or provide a solution that works for you. We appreciate you bringing this to our attention and hope to make it right.
Raw and smelly chicken was what they sent me. I also ordered a coke and they sent me a lemonade that looks like water with sugar, I work in the kitchen and I think they should smell things before preparing. That chicken also feels a little salty. How unpleasant to buy in this place
Business response:
Hi Cupcake, We’re very sorry to hear about your recent experience — that’s not the standard we hold ourselves to. We take freshness and food safety seriously, and I’ll be sharing your comments with our kitchen team so we can double down on quality checks before food goes out. Regarding the drink, delivery drivers are responsible for confirming beverages at pickup, but we’ll also remind our staff to be more attentive. For the best experience, we always recommend dining in or picking up directly, as food and drinks are fresh... read more
So let me first say the lobster rolls were amazing with a lot of lobster, and the chicken was ok. Service was fine, we decided to eat outside due to the not having enough space for some one with mobility issues. They have a ramp but trying to exit, my son's wheelchair just bumps in to chairs and table close to the exit practically blocking it. Please do better
Business response:
Hi Rosemary, Thank you so much for sharing your experience with us. We’re glad you enjoyed the lobster rolls and had a good service experience, but we’re truly sorry to hear about the challenges your son faced with accessibility on the patio. That’s not the experience we want any of our guests to have. We take feedback like this seriously and will review our seating layout to ensure that ramps, exits, and pathways remain accessible for all guests. Your note is a helpful reminder for us to make improvements so that every gu... read more
Only received 1/3 of my order. Ordered as a guest through the delivery service on Honeymoon Chicken's website and after eagerly awaiting only received a single entree and a side out of the 6 items we ordered. Called the restaurant and left a message, also tried emailing the email provided and haven't received any response from either. We were extremely disappointed! I don't want to dispute the charge with my bank. We really love Honeymoon Chicken's food. But despite the one dish and side we received being delicious, being o... read more
Business response:
Thank you so much for reaching out, and I sincerely apologize for the frustrating experience you had with your recent order. Receiving only a portion of what you paid for is incredibly disappointing, and we understand your frustration. We’d love the opportunity to make this right. When you have a moment, could you please forward your order details — including your name, phone number, order confirmation, and what was missing — to our team at info@honeymoonchicken.com? Once we have that, we’ll promptly process the refund or a... read more
I'm not sure if I just ordered on the wrong day or what, but my experience with this restaurant was probably the worst I've ever had ordering online- not because of ease of access, or the delivery, but with the order itself: *there was a freezer thermometer mixed in to my salad!* It's no small thing either, maybe the size of a pocketwatch, so it's true baffling to me how this could have gotten in there. Safe to say I won't be ordering from here again!
Business response:
We value your input and apologize for the unexpected item in your salad. Please feel free to reach out to us at (202) 983-5010 to discuss this further.
The last time I had their chicken I was so disappointed! My chicken was spicy and I ordered the original honey base chicken and that is not what I received. The batter on the chicken was different and was falling off. It was darker than usually. This chicken is not cheap so to spend 40 dollars on two order and not be satisfied is not good! I did call and the manager said they might have given me hot honey chicken instead. We don't live near the restaurant to return it. The manager did y and accommodate me for another order f... read more
Business response:
Hello Monique, we appreciate your feedback and are glad that our management team could accommodate. Please contact us at info@honeymoonchicken.com if you would like to discuss further.
My family reservation was at 1200 today for 5 people. We got water immediately but our drink came out after our appetizers...20 minutes. Main course came out 20 minutes later, only after mentioning that other people who arrived after us were eating. They miss items that were ordered such as, Belgium waffles, coleslaw, all these items take minutes to prepare. I am a veteran, 92G who served over 20 years in food service. For the price and location of this place, the service should be way better. I have more to say, but my time... read more
Business response:
Hello John, it would be helpful to learn more information about this. Please contact us at info@honeymoonchicken.com so we can discuss.
The only thing I enjoyed here was the company that I was with. I saw so many posts on social media calling this the best fried chicken in D.C. I was incredibly disappointed with Honeymoon. In terms of ordering, you order off of a QR code with no waiter. It kind of reminded me of a fast food chicken restaurant with this element. The chicken was stale and lacked freshness while the Mac and cheese tasted like chicken alfredo. I won't be back again. Who knows maybe it is my southern high bar for fried chicken.
Business response:
Hello Matthew, it would be helpful to receive more information about your experience, specifically when you came in to dine. Please contact us at info@honeymoonchicken.com so we can discuss.
Frequently asked questions about Honeymoon Chicken
How is Honeymoon Chicken rated?
Honeymoon Chicken has a 4.3 star rating with 2,550 reviews.
When is Honeymoon Chicken open?
Honeymoon Chicken is closed now. It will open at 10:00 a.m.