Hooky Entertainment Baytown

Jaylin M. 

on Yelp

19 hours ago

The look is really good it really has a new and improvised look to it the staff is so nice there was a young girl there named Yadira and she was so nice 

Randy H. 

on Yelp

2 weeks ago

No issues. The place is clean. Just remodeled. Prices not to bad. Plenty of parking. We don't do the games or bowling but what I saw looked good. Restrooms are clean, theater clean. I prefer the Kiosks to dealing with a real person. I wish the had an app. 

Stacey M. 

on Yelp

a month ago

Today was my first return visit since the name changed. One of the staff members name Ezekiel assisted me and he was wonderful! The floor in soda area was not as clean as I was hoping/expecting, especially for 9:30 in the morning. Also, you had only 2 choices for purchasing popcorn-a bucket or snack pack. They were out of bags. There were no issues with the movie and it was clean in there! 

Amy A. 

on Yelp

2 months ago

How you sign in to get your tickets is a little iffy and the screen wouldn't work correctly to sign in but when we finally got it to work, it was fine. Military discount is appreciated. The screen glitched for a bit but then it was fine. Good for a date night in the area. 

Adriana Z. 

on Yelp

6 months ago

GUYYYS , pls don't listen to the bad reviews, this place is really great ! Im not going to lie , when i first booked our movie , i was curious about the reviews ( i know why check after you booked the movie ) and they concerned my partner and i & we decided to cancel until my partner reached out to customer services and the manager Ashley was able to help us with feeling comfortable and feeling confident about choosing the establishment, she encouraged us to give it a try before we shot them down due to the reviews , and im ... read more

Sarah L. 

on Yelp

9 months ago

Went bowling with a friend here and we honestly had a good time together. A couple of issues with the pins, but staff was quick to notice and helped out fast. I wish I remembered all the staffs' names because they were helpful to us. It wasn't busy since it was a Tuesday. Highlight staff that I want to mention is Jared! He was incredibly sweet and social with us while we waited for our lane to be up and running again. His customer service skills are great! Hope to see him again next time I come 

V. K. M. 

on Yelp

11 months ago

Well, they must have listened to the people's complaints about the condition of the theater and seats! This place has had a total overhaul of the theater seats and is currently is renovating the entrance and the ticket purchase office/process. Hopeful this will improve the total experience. Updates to come when reconstruction is completed. 

Mia S. 

on Yelp

a year ago

My experience here is always great. I've never had problems with anything in the cinema. Workers are always helpful and kind. 

AnaLilia G. 

on Yelp

a year ago

Manager contacted me! Refunded me a very penny I spent! They gave us tickets and credit to come back, we sis go back and really appreciate the customer service from upper management. I hope the issues we went through don't happen to anyone else.