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Hooky Entertainment Baytown

4.4

About this business

Location details

10550 Interstate 10 Service Rd, Baytown, TX, 77523, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to Midnight
Tue10:00 a.m. to Midnight
Wed10:00 a.m. to Midnight
Thu10:00 a.m. to Midnight
Fri10:00 a.m. to Midnight
Sat10:00 a.m. to Midnight
Sun10:00 a.m. to Midnight
4.43,319 reviews
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Adriana Z.'s profile image
Adriana Z. 
rating
2 weeks ago

GUYYYS , pls don't listen to the bad reviews, this place is really great ! Im not going to lie , when i first booked our movie , i was curious about the reviews ( i know why check after you booked the movie ) and they concerned my partner and i & we decided to cancel until my partner reached out to customer services and the manager Ashley was able to help us with feeling comfortable and feeling confident about choosing the establishment, she encouraged us to give it a try before we shot them down due to the reviews , and im ... read more

Business response:

Hi, Adriana. Thank you so much for leaving us a stellar review! 

Sarah L.'s profile image
Sarah L. 
rating
3 months ago

Went bowling with a friend here and we honestly had a good time together. A couple of issues with the pins, but staff was quick to notice and helped out fast. I wish I remembered all the staffs' names because they were helpful to us. It wasn't busy since it was a Tuesday. Highlight staff that I want to mention is Jared! He was incredibly sweet and social with us while we waited for our lane to be up and running again. His customer service skills are great! Hope to see him again next time I come 

V. K. M.'s profile image
V. K. M. 
rating
5 months ago

Well, they must have listened to the people's complaints about the condition of the theater and seats! This place has had a total overhaul of the theater seats and is currently is renovating the entrance and the ticket purchase office/process. Hopeful this will improve the total experience. Updates to come when reconstruction is completed. 

Mia S.'s profile image
Mia S. 
rating
7 months ago

My experience here is always great. I've never had problems with anything in the cinema. Workers are always helpful and kind. 

AnaLilia G.'s profile image
AnaLilia G. 
rating
10 months ago

Manager contacted me! Refunded me a very penny I spent! They gave us tickets and credit to come back, we sis go back and really appreciate the customer service from upper management. I hope the issues we went through don't happen to anyone else. 

Melissa J.'s profile image
Melissa J. 
rating
a year ago

Went to see If. The theater itself was clean but the popcorn was stale and there was someone snoring during the movie. 

Elsa A.'s profile image
Elsa A. 
rating
a year ago

Went to watch a movie on a quiet Monday afternoon. Few stragglers inside. The seats were uncomfortable. Staff was nice . We didn't have any food. Overall , the experience was ok. 

Thomas W.'s profile image
Thomas W. 
rating
a year ago

Extremely nice, clean and staff very friendly. The seating is very comfortable. It is well above other theaters my wife and I have visited 

Andrew R.'s profile image
Andrew R. 
rating
a year ago

ShowBiz it's awesome, the movies are good, the snacks are good, the arcades are awesome, and the food it's great, five stars for showbiz. 

Frequently asked questions about Hooky Entertainment Baytown

How is Hooky Entertainment Baytown rated?

Hooky Entertainment Baytown has a 4.4 star rating with 3,319 reviews. 

When is Hooky Entertainment Baytown open?

Hooky Entertainment Baytown is open now. It will close tomorrow at 12:00 a.m.