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Hotel del Coronado, Curio Collection by Hilton
- Hotels
- Coronado, CA
About this business
About Hotel del Coronado, Curio Collection by Hilton Welcome to the iconic Hotel del Coronado where a legendary past blends with timeless charm and casual elegance. Majestically situated on America’s most beloved beach, The Del's contemporary luxury and classic Southern California style offers something magical for everyone. From a romantic seaside escape to an inspirational gathering place for groups and destination weddings, The Del creates memorable moments that capture the hearts of every generation.
Location details
1500 Orange Ave, Coronado, CA, 92118, United States
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Old but great Amazing location. Hotel is old. Our room (3124) was big as we had a suit, had a lot of water damage and water stains on the drapes. Also 1 of the ceiling fans didn’t work. They are doing a renovation so think it is getting addressed. You are paying for location, not the resort at this time. 2nd time I have stayed here and plan on coming back. Be prepared to spend $40 a day parking, $35 resort fee, and lots a California fees and taxes. Over all great stay
Excellent Love this hotel- even though we did not get to see it in all its Victorian Glory due to major renovations to bring it back to its very original state! We cannot wait. The staff at the front desk AMAZING. We forgot our hanging clothes and security helped up find them quickly! We will be back, it is a favorite!
Business response:
Dear Robert, Thank you for the kind words! As your “favorite” hotel, it means the world to know that you’re just as excited as we are for our new updates. Preserving the glory of our 132 year old hotel is a labor of love, but with our pool having just reopened and the stunningly restored Babcock & Story Bar serving again, we are reminded of just how worth it these projects can be. On behalf of the team, I am looking forward to when you can return! Sincerely, Harold Rapoza, Jr. General Manager
The location, atmosphere and staff were amazing. The individual room had peeling wall paper, stains on furniture and carpet.
Business response:
Dear Jim, Thank you for your review. I am glad to read that our beachfront location and the service you encountered were highlights. It’s never completely satisfying to encounter stains and such in your room, and I apologize for that. It’s on my list and will be addressed shortly. Thanks again, and please come back again soon. Sincerely, Harold Rapoza, Jr. General Manager
Construction going on. Had to move rooms. Restaurant (just one) closes at 8.
Business response:
Dear Scott, Thank you for sharing your thoughts. It’s disappointing to read that you had to change rooms. I hope it was done quickly and to your satisfaction. Time may have passed since you were here, but as of today, the Beach & Taco Shack, Babcock & Story Bar and On the Rocks food truck & beach deck experience are currently open. Next week, ENO Market & Pizzeria will reopen its doors, with Sun Deck soon to follow. Hopefully, you can return soon to sample more of our culinary offerings and overall have a 5-star stay. Sincer... read more
Business response:
Dear Brianna, I’m sorry to see the low rating. If you have any specific feedback to share, I’d love to hear it. Learning and making improvements based on our guests’ comments is important to us and I hope to hear from you soon. Sincerely, Harold Rapoza, Jr. General Manager
Business response:
Thank you for the high rating! Come back again soon!
The property was beautiful but the service was pretty horrible. We arrived a little early so we checked-in our luggage and when our room was ready, it never made it to our room, we had to go pick them up. At check-in we were asked if we wanted our rooms cleaned, I said yes to every other day. It wasn't even cleaned once the entire five nights that we were there. The rooms smelled pretty bad, like throw-up mixed with harsh chemicals. The tub drain was clogged, water was draining super slow. I had higher expectations consideri... read more
Business response:
Dear AG, Wow, I am so sorry you had this experience at our historic hotel. I completely understand your frustrations and I would feel the exact same way if I was in your position. I’m sorry we let you down—we let ourselves down too and I would love the opportunity to make things right. I know we can do better, and I hope we can prove this to you someday. Sincerely, Harold Rapoza, Jr. General Manager
Difficult challenges for this typically great hotel location. It is under major construction with limited dining, recreational and resort activities. Call vid 19 and major renovations make this location very difficult at this time.
Business response:
Dear Dan, I’m very sorry to hear about your Del experience. At the moment we’re making necessary upgrades to our hotel to not only improve our guests’ experience but also to preserve the history of our property. We’re trying our best to shield guests from the restoration work, but it sounds like we let you down. As we continue to unveil new amenities after reopening our pool and restaurants, I hope you will consider a return to enjoy all we have to offer. Sincerely, Harold Rapoza, Jr. General Manager
Business response:
Thank you for the high rating! Come back again soon!
Frequently asked questions about Hotel del Coronado, Curio Collection by Hilton
How is Hotel del Coronado, Curio Collection by Hilton rated?
Hotel del Coronado, Curio Collection by Hilton has a 4.7 star rating with 19,629 reviews.
When is Hotel del Coronado, Curio Collection by Hilton open?
Hotel del Coronado, Curio Collection by Hilton is open now. It is open 24/7.