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Hotshots Sports Bar & Grill
- Restaurants
- Edwardsville, IL
About this business
Location details
2511 IL-157, Edwardsville, IL, 62025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Last year we went here multiple times to watch the Cubs games. Now “We don’t have that channel”. What kind of “sports” bar is this?! Stupid to not play the Cubs games at a bar so close to SIUE! Won’t be back until you get the “Cubs channel”!!
Business response:
Hi Kristen! Thanks much for coming to visit us and taking time to leave your feedback. Sorry for the confusion on your recent visit. We do have the MLB package and can show any game you would like to see. Please stop back by and see us anytime and we would be glad to turn it on for you. If any other issues, please message us here or you can email us at CustomerService at Hotshotsnet.com. Thank you, we value your business and feedback very much and hope you will visit us again soon. -JB
Last year we went here multiple times to watch the Cubs games. Now “We don’t have that channel”. What kind of “sports” bar is this?! Stupid to not play the Cubs games at a bar so close to SIUE! Won’t be back until you get the “Cubs channel”!!
My husband and I came here for dinner, because the food is good and we like the prices. However, I don’t think those two points make us want to come back after tonight. We arrived around 7pm. The first waitress to stop by offered us drinks and said another girl would be with us in a minute. Understandable. The same waitress brings my drink back, but not my husbands. Eventually, our waitress made her first visit at our table. To her credit she was running around the whole night while a bunch of other waitresses leaned on the ... read more
Business response:
Hi Lauren, Thanks for coming to visit us and letting us know about your experience. We apologize that your service was not up to our standard on your recent visit. We would love to make it right. Please PM us or email us at JCallahan @ hotshotsnet.com so we can collect more info on your visit. Thanks very much, we value your feedback and business very much. - JB
Business response:
Hey Christy, We would love to hear more about your visit and see if it was something we could fix. We appreciate your feedback and business very much. Please DM us so we can collect details. Thanks! - JB
Pizza was cold, wings were way done, little tacos I loved them
Business response:
Hi Karin! Thanks for coming to see us and taking time to leave a review. Sorry to hear that some of your order was not up to standard. We would have gladly replaced it for you ASAP at no charge. In the future, please let us know if something is not up to satisfaction and we will make it right for you ASAP. Hope you will come back and see us again soon. - JB
This has nothing to do with the building itself but more or less about how things are run. I unfortunately heard about a waitress being forced to pay an entire bill (out of her OWN money) for some lowlife patrons who just dined and dashed. This is illegal and should be looked into. Pathetic. Will never go to this location and it's a real shame this had to happen.
Business response:
Hi Drew, thanks for bringing this to our attention. This is absolutely NOT our policy and we are actively looking into this matter with our team ASAP and it will be rectified immediately. Thanks much, hope you will come back and see us in the future. We appreciate your feedback and business very much. Please DM us with any further questions or information. Thanks again. - JB
This place is horrible. Had to go to the bar to get my own drink many times. The females in the group said the bathrooms smell horrible. If you like being ignored you will fit right in.
Business response:
Kyle, Thanks for coming to visit us, sorry to hear about your negative experience on your recent visit. We would love to hear more about your visit and work to make it right. Hope to hear from you soon. - JB
Management - none. Service - good . If you can't swig your second beverage down fast enough tool shed who labels himself as a Manager will tell you he will take it away lol. Not ask you tell you . Then when you ask who is his manager? To file a complaint, he cowards down and doesn't provide the answer.
Business response:
Hi Michael, Thanks for coming to visit us, sorry to hear about your experience. We would like to look into it and work to make it right if we can. Please PM us or email us at CustomerService at Hotshotsnet.com. We appreciate your business and feedback very much. - JB
Frequently asked questions about Hotshots Sports Bar & Grill
How is Hotshots Sports Bar & Grill rated?
Hotshots Sports Bar & Grill has a 4.2 star rating with 1,150 reviews.
When is Hotshots Sports Bar & Grill open?
Hotshots Sports Bar & Grill is open now. It will close tomorrow at 1:00 a.m.