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HR Phoenix Electrical Services, LLC
- Electricians
- Richland Hills, TX
About this business
Location details
7171 Latham Dr, Richland Hills, TX, 76118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HR Phoenix Review This will be long but worth the reading if you are considering this company. I had a electrical outlet issue with caused 3 ceilings failures. The first day they came out they did not find it and I was told they will return the next day. The next day they continue to troubleshoot and told me I needed my circuit breaker panel replaced because it was old and they could not touch it. 5 days later they replaced it but issue remained. They requested final payment for the CB panel replacement because the work was... read more
They left me with the problem unresolved. It was a very simple and a very common issue, but they could not fix it and they have not made any attempt to try to contact me.
I hired them to install a medicine cabinet in the restroom, it was installed but the technician damaged so much of the sheetrock and it is too high on the wall that I can not see myself on the mirror and barely touch the on/off button. Terrible job. I have expressed my concerns to the technician and the owner. The owner will not work with me to make this right as a customer. Now, I'm going to find someone else to remove the medicine cabinet, replace the sheetrock, install a lighting fixture instead and pay out of pocket for ... read more
The technicians that showed up at my house smelled horrible. When they would leave a room, it still smelled bad 5 minutes later. They spent 2 hours trying to troubleshoot a light switch that I told them was working fine and then after 2 hours of billable time they finally realized that it wasn't the problem. They claimed they fixed the flickering lights but then when I went in the room after they left, it was still happening. I was quoted one price before they came and then when it came time to get the bill they tried to cha... read more
Business response:
I am sorry you feel like you had a bad experience. Our guys worked hard to resolve your problem and took care of the problem to your satisfaction before they left. There was a billing issue and that was quickly resolved. We took care of it within minutes. I wish you the best. Thank you
The job was completed. They did not explain how the connections were going to be terminated and one side of the connection was left hanging through a wall outlet?acceptable but not what I was expecting. I also asked them about additional projects. They never followed up.
I called 3 times after the installation with a concern. I never got a call back.
Showed up late and charged more than the quoted amount charged extra for marking the panel which the tech did not do after all
Had them come check out why half our house had no electricity. Rep came out and checked said the breaker box needed changing for over $8000. They wanted half up front. Set up the appointment. Our son had us contact a friend of his who?s an electrical inspector for one of the municipalities in our area. Took him 10 minutes to determine that one of the legs from the power company wasn?t supplying power to the meter. I paid $269.00 for them to spend 20 minutes here reviewing. Customer service was extremely friendly but that?s a... read more
Business response:
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I felt like someone unexperienced had showed up and was unable to accomplish to do what he was hired for and over charge me .
Frequently asked questions about HR Phoenix Electrical Services, LLC
How is HR Phoenix Electrical Services, LLC rated?
HR Phoenix Electrical Services, LLC has a 4.5 star rating with 1,409 reviews.
When is HR Phoenix Electrical Services, LLC open?
HR Phoenix Electrical Services, LLC is closed now. It will open tomorrow at 8:00 a.m.