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625 S Fair Oaks Ave, #180, Pasadena, CA, 91105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:30 p.m. | |
| Tue | 6:00 a.m. to 10:30 p.m. | |
| Wed | 6:00 a.m. to 10:30 p.m. | |
| Thu | 6:00 a.m. to 10:30 p.m. | |
| Fri | 6:00 a.m. to 10:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Friendly staff.
Business response:
Hi, Patrick. Your feedback is highly appreciated. Thank you for the review!
Tom is good but another lady for drawing blood is not professional,failed twice.
Business response:
Thank you for taking time to share this, Tunkung. I can only imagine how upset you must have felt, and I am sorry you had a negative experience. I will make our leadership aware of your experience so they can assess what happened and work with the team as needed. Thank you again for taking the time to share this with us.
I was very disappointed to pay $10. For parking for 1.5 hrs when I was not taken into the room timely . I heard another person complain when they paid $8. Ideally, one hour of the parking should be paid by medical facility. I will look for other options.
Business response:
Thank you for reaching out and sharing your recent experience with us Pamela. I am sorry to hear that your last visit was disappointing. We are also upset about the parking fees. Unfortunately, we do not own the parking garage and have no control over it. However, we do offer free parking at our other locations in West Covina, Glendora, Arcadia, and Cordova Street in Pasadena.
Great service, fast easy, no hassles!!!
It was all easy quik and out of there so fast! Staff efficient and nice!
Business response:
Hi, Robin. We are thrilled to learn that you had a great experience!
Too long in waiting room.
Business response:
Thank you for taking time to review us and share feedback. We will certainly pass along your input to our leadership so they can review our processes.
Good check-in procedure; appointment time was met, technocians were caring and competent.
Good check-in procedure. Kept to appointment schedule. Good test technicians will
Business response:
Hi, Jerome. We are thrilled to learn that you had a great experience!
Keeping a 92 year old on her back with her neck turned for long periods of time (50 minutes) for the carotid study was difficult and painful. Seemed the technician was new and inexperienced. After about 25 minutes someone with skill/knowledge finally assisted this individual. I don't mind people learning but the clinical instructor/mentor should have been there the whole time.
Business response:
We appreciate your feedback, Mary. I can only imagine how frustrating that must have been, and I am incredibly sorry you had a poor experience. I will make our leadership aware of your experience, as they are always seeking opportunities for our teams to improve. Thank you again for taking the time to share this with us.
Huntington-Hill Imaging Center - Fair Oaks has a 4.8 star rating with 9,084 reviews.
Huntington-Hill Imaging Center - Fair Oaks is closed now. It will open at 6:00 a.m.