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Huntington-Hill Imaging Center - Fair Oaks
- Diagnostic Imaging
- Pasadena, CA
About this business
Location details
625 S Fair Oaks Ave, #180, Pasadena, CA, 91105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:30 p.m. | |
| Tue | 6:00 a.m. to 10:30 p.m. | |
| Wed | 6:00 a.m. to 10:30 p.m. | |
| Thu | 6:00 a.m. to 10:30 p.m. | |
| Fri | 6:00 a.m. to 10:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Wonderfull , so efficient, so friendly , thank you
Very quick and friendly
Business response:
Hi, Nelson. Thank you so much for leaving us an excellent review!
Treatment was courteous and humanr. What I can find to criticize is: 1) The recliners are VERY uncomfortable for smaller people. 2) The needle creating the infusion pathway hurt quite a bit. Training should be ongoing. 3) The snacks post PT/CT should be high quality, e.g. dried berries or at least organic applesauce. 4) Calling patients by their first names is wrong.
Business response:
Thank you for taking time to review us and share feedback. We will certainly pass along your input to our leadership so they can review our processes.
Tech was sharp and efficient but the wait time was awful. One tech for a lot of patients does not make sense. This resulted in us paying more for parking.
Business response:
I'm sorry you had to wait so long to be seen. I will certainly pass this along to our management so they can review the processes at our center to determine how we can improve. Thank you for sharing your experience with us.
Good service no parking had to pay $10.50 for not even 2 hours of parking never go back again
Business response:
Hi Anthony. We are pleased to learn that you had a pleasant experience with our facility and thank you for sharing feedback. Additionally, we are also upset about the parking fees. Unfortunately, we do not own the parking garage and have no control over it.
The tek did not explain what was going to happen She handed me a ball but didn't tell me why Didn't tell me to press it if I needed her. Didn't say we starting Didn't say we're waiting Didn't say anything but hold your breath. I layed there for quite a while listi this noise. She should have told me why
Business response:
We appreciate your feedback, Sheilah. I will make our leadership aware of your experience, as they are always seeking opportunities for our teams to improve. Thank you again for taking the time to share this with us.
I confirmed my appointment via telephone the morning and arrived and I wasn’t in the syst. The supervisor was attentive and fixed the mistake. I was told to have a full bladder and after entering the exam room, I was told it wasn’t necessary. I waited one hour before being called in for the procedure.
Business response:
Thank you for taking time to share this, Gale. I can only imagine how upset you must have felt, and I am sorry you had a negative experience. I will ensure our management is made aware, so they can work on improving the process and team. Thank you again for your feedback.
Only waited 5 minutes before called in, wished that they would validate parking it's very expensive, I paid $4.50 for less thank 45 minutes, this is outrageous
Business response:
Hi, Shenorik. Your feedback is highly appreciated; however, unfortunately we do not own the parking garage and have no control over it.
It was extremely difficult to schedule the test. The line was always busy; when invited to leave a number for a call back, I didn't receive the call. Also the information sent advance was wrong or inaccurate: I was scheduled to check in at 12:50 for a 2:20 procedure. When I checked in, I was told that I was early and that I should not have come in at 12:50 even though this was the time designated on the confirmation of my appointment. The young woman at the desk where I checked in told me that her department had nothing ... read more
Business response:
Thank you for taking time to share this, Jeanette. I can only imagine how upset you must have felt, and I am sorry you had a negative experience. I will ensure our leadership is made aware, so they can work on improving these processes and team. Thank you again for your feedback.
Frequently asked questions about Huntington-Hill Imaging Center - Fair Oaks
How is Huntington-Hill Imaging Center - Fair Oaks rated?
Huntington-Hill Imaging Center - Fair Oaks has a 4.8 star rating with 9,084 reviews.
When is Huntington-Hill Imaging Center - Fair Oaks open?
Huntington-Hill Imaging Center - Fair Oaks is closed now. It will open at 6:00 a.m.