iCash.ca's cover image
Claimed

This profile has been claimed by the business owner or representative.

iCash.ca

4.4

About this business

Location details

372 Bertha St, Hawkesbury, ON, K6A 2A8, Canada

Get directions
4.412,149 reviews
Select a rating
Jayson Leong's profile image
Jayson Leong 
9 months ago

Was a great app and a great quick, easy way to get a loan quick. After today I'm done with this app. Never had a problem, but asking me to validate my banking info when I've done that more then 8x wasting 2 hours of my own time is not worth it revalidting over and over again only to get told it didn't go through over and over again im frusated and fed up trying. Customer service is of zero help either 

Business response:

We sincerely appreciate your feedback and review, as it provides valuable insights that help us continuously improve our customer service. One of our Specialists will contact you shortly. Best regards, iCash Team 

Robert Middlebrooks's profile image
Robert Middlebrooks 
9 months ago

The system of the way things are done when you pay back your loan or when your payment comes out is ridiculous! As a VIP member the way I'm treated some times is no way to run a business.. They need a better system for payment so that it's instantly deposited and seen by there system and changed in the app . Would have been 5 star 

Business response:

We sincerely appreciate your feedback and review, as it provides valuable insights that help us continuously improve our customer service. One of our Specialists will contact you shortly. Best regards, iCash Team 

Angeis Sharper's profile image
Angeis Sharper 
9 months ago

too nervous to try in case somebody has already done it in my name already due to me being fragulated the fraud 

Business response:

Hi Angeis, We’re sorry to hear your experience didn’t meet expectations. Customer satisfaction is our priority, and we want to regain your trust. To assist you better, could you please send us an e-mail to support@icash.ca that has your phone number requesting to be called back. Best regards, iCash Team 

Sean Smooth's profile image
Sean Smooth 
9 months ago

Icash took my personal information, did not approve my application, then continued to withdraw funds from my account. Following up with a message letting me know I missed a payment that should try and pay. Fraud app. Do mot use this app!!!! 

Business response:

Hi Sean, Our customer experience team strives to maintain a high level of customer satisfaction. We’re sorry that things fell short in your personal experience with iCash. If you’d like to talk to someone else directly, you can reach out to support@icash.ca and a customer experience agent will get back to you ASAP. 

hailey harris's profile image
hailey harris 
9 months ago

Iv been using them for a year. Everything was great untill oddly enough they took a payment out before my pay day date which I never have done before. Now they are charging me a NSF fee plus. Won't be using them again. 

Business response:

Dear Hailey, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority and we would love the opportunity to regain your trust. We would like to discuss this further with you, and one of our Specialists will contact you shortly. Best regards, iCash Team 

Dexter Widaiko's profile image
Dexter Widaiko 
10 months ago

Trash 

Business response:

Dear Dexter, We apologize that we were unable to meet your expectations. Rest assured that iCash is a fully licensed and trusted lender. We would like to discuss this further with you, and one of our Specialists will contact you shortly. Best regards, iCash Team 

Justin Boyer-McLean's profile image
Justin Boyer-McLean 
10 months ago

Not available in my province. 

Business response:

Dear Justin, Our customer experience team strives to maintain a high level of customer satisfaction. Unfortunately, we are unable to locate your account to verify the province you are in. We would be grateful for the opportunity to connect with you further. Send us an e-mail to support@icash.ca with your phone number requesting to be called back. 

D Coneghan's profile image
D Coneghan 
10 months ago

Installed the App after reading the reviews, only to find that the App/business doesn't operate in Saskatchewan! 🤬😭 

Business response:

Dear D Coneghan, We apologize for the inconvenience. Unfortunately, our services are not yet available in Saskatchewan. We hope to expand to more provinces in the future. For further assistance, send us an e-mail to support@icash.ca that has your phone number requesting to be called back. Best regards, iCash Team 

Corey Willoughby's profile image
Corey Willoughby 
10 months ago

they don't exactly give u what you ask but over all not bad I guess 

Business response:

Dear Corey, we apologize that we were unable to meet your expectations. We are committed to delivering the best possible experience for our customers 24/7. We would like to discuss this further with you, and one of our Specialists will contact you shortly. Best regards, iCash Team 

Frequently asked questions about iCash.ca

How is iCash.ca rated?

iCash.ca has a 4.4 star rating with 12,149 reviews. 

When is iCash.ca open?

iCash.ca is open now. It is open 24/7.