This profile has been claimed by the business owner or representative.
ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love the new layout. Very easy to navigate. It was a little inconvenient that I had to install the app when I was so used to having easy access to the old app, but it only took about 10 minutes to set up and the app opened right up.
Business response:
Thanks for the feedback, Elizabeth!
I appreciate the notices you guys gave before you switched. I received at least 2 emails. I was already prepared for mistakes and a lot of maintenance as any new app app is likely to encounter. You guys are the best and make everything so easy! All these people who are saying they're switching to bigger banks are gonna regret it when they realize how bad they are treated in comparison to you guys. Thanks a bunch for the new and updated version!
Business response:
Thank you Stephanie!
I have been in banking for 12 years. All new technology and upgrades take time to perfect and get all the glitches out. For one I was notified of this upgrade three different times in my email so it was no surprise... Second I just went through the re-setup process for my online and it was EASY! I really like the new format and that ICCU cares enough to upgrade to better technology. I'm a happy camper! A++ *and no I don't work for ICCU
Business response:
Thank you! We appreciate your feedback!
The negative reviews must be from people that don't use the app regularly. They did say they were updating their mobile banking, I got the warning several times the last few weeks when I logged in. They didn't say it would be a new app itself but a whole new mobile system, it's not a big deal. There are a bunch of new widgets that I probably won't even use but there are many new features compared to the last one. There are some day one issues going on with updates for transactions, but overall not bad.
Business response:
Thanks for the feedback, Derek! We should have the transaction issue resolved shortly.
I am loving the new mobile and Web updates! The interface is easier to understand and more visually appealing. Transactions happen quicker (I paid my credit card bill and it showed the change automatically whereas before it would take a while) excited to see everything once the bugs and kinks are all worked out.
Business response:
Thanks for the feedback, Scott!
I love it, I felt it was super easy to get set up and logged in. I really like the new format, and the fact that I can now see my son's Share Bear account! Well done ICCU, as with everything you do.
Business response:
Thanks Brekke! We appreciate your feedback!
I don't know what the bad reviews are for. Once you get past the safety precautions and get set up (which takes some time) this app is BEAUTIFUL. It took a day or two to see all my transactions from a week prior, but now everything is caught up and working great. They did give no notice, yeah, but they upgraded to a very positive change. Different from the original, but in a good way. Don't trust all the bad reviews. A+
Business response:
Great feedback! Thanks Kody!
For y'all complaining about not knowing about the change, they sent plenty of emails. For me the app is working well! Well done ICCU! You will continue to get my business!
Business response:
Thanks Austin! We really appreciate your feedback!
After setting up my account and not seeing any transactions after October, I was frustrated. Today it is running like a top. There are some great new features if you can get through the initial set up.
Business response:
Glad to hear things are working well for you Leta! Thanks for the feedback and please let us know if there is anything we can help with.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,376 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open at 9:00 a.m.