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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
sucks always looks me out even when I never log in!
Not sure why, but app won't allow biometrics any longer. Super dissatisfied with this.
Since the update, the app is even worse than it was before!!! Another update. Now I can't even use the app at all. This is almost enough to make me change banks
Business response:
Thank you for the review and feedback, Gretta. To pass this along to our team, please feel free to fill out a feedback form on our website here: https://www.iccu.com/contact/feedback
Went to ICCU to avoid the normal hassle from big banks only to find out these people are worse. I'll be withdrawing my money ASAP.
Business response:
We're sorry to hear this, Mike. If you would like to pass this along to our team, please feel free to fill out a feedback form on our website here: https://www.iccu.com/contact/feedback
The worse customer service I have encountered by a bank in a long time. We applied for a loan and got the run around. Was told we got the loan, then the next day told we did not get the loan. There was absolutely no consistency in the answers to my questions. Requested to speak with a supervisor, and was told they could not verify income on my tax returns because I had my own business and did not work for the company I worked with before. I needed a small personal loan after I was hit by a truck
Business response:
We're sorry to hear this, DeAnn. Our team would like to look into this situation with you further. If you would like to provide additional details for our team to look into, please feel free to submit this through our website as well here: https://www.iccu.com/contact/feedback
The app is great when it works that is constantly forgetting my information and won't send the sms locked out because it forgot my email as well...
Business response:
Thank you for the feedback, Anthony! If you would like to provide additional details for our team to look into, please feel free to submit this through our website as well here: https://www.iccu.com/contact/feedback
It's definitely a step backward with the new app. Constantly asking me to verify the same device, not sending through my OTP, etc. I miss the old and reliable version.
Business response:
Thank you for this feedback, Trent. If you would like to provide additional details for our team to look into, please feel free to submit this through our website as well here: https://www.iccu.com/contact/feedback
The slowest possible transfers seem designed that was to ensure they can charge you overdraft fees
Business response:
We appreciate the feedback, Bryce. If you would like to provide additional details for our team to look into, please feel free to submit this through our website as well here: https://www.iccu.com/contact/feedback
Can't make transfers and took multiple attempts to connect my bank account.
Business response:
We're sorry to hear this, Larisa. Our team would like to look into this with you. If you would like, please submit this to our team here: https://www.iccu.com/contact/feedback
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 3.9 star rating with 7,959 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open tomorrow at 9:00 a.m.