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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The app keeps crashing or asking weird qualifying questions that I never gave it answers to. Also, ICCU just canceled my account after I was the victim of a fraudulent check. I paid the balance back and was told that my account - which had been good for years - was being closed permanently even though I wasn't the one to perpetrate the fraud.... Wonderful banking policy... Punish the victim.
Business response:
Thank you for this feedback, Aaron. We appreciate you taking the time to provide this review, and have passed it along to our team to look into.
Errors frequently and has to be uninstalled and re-installed often.
Business response:
We're sorry to hear this, Dawn. We have passed along this feedback to our team and we're looking into this. Thank you for providing this feedback!
Constantly crashes
Business response:
We're sorry to hear this, Micaele. We have passed along this feedback to our team.
On first launch, requests and I allowed location services. Unexpected error occurred. Uninstalled and reinstalled with same issue
Business response:
We're sorry to hear this, and have passed along your feedback to our team. If you are still experiencing this issue, please contact us at 800-456-5067 and we will be happy to help look into this with you.
When this app works, it's wonderful. Handle all my banking and payment needs easily. But my word, the app has some kind of error every two days that crashes it and resets all my setting, totally negating the ability to log in with a pin. So frustrating. It even gets stuck in error loops that don't let you get out of them unless you force close the app from the task manager. What the heck, guys.
Business response:
We're sorry to hear this, and have passed along your feedback to our team. If you are still experiencing this issue, please contact us at 800-456-5067 and we will be happy to help look into this with you.
App will not stop logging me out. Has apparently named my devices without me knowing. Junk app
Business response:
We're sorry to hear this, John, and we appreciate the feedback.We have passed this along to our team to review.
I honestly have more errors and issues with this app than anything else on my phone. Weak.
Business response:
Sorry for the trouble you are experiencing with our app. We would be happy to look into this with you. For further assistance, please email us at memberservice@iccu.com, or call us at 800-456-5067.
Always making sure it is me trying to access my account. Constantly waiting for verification codes.and wont remember this device.
Business response:
We're sorry to hear this! If you are still experiencing this, please feel free to contact us at 800-456-5067.
I can't even open the app, it says it has stopped , idk what went wrong I used to use it all time, but this sucks
Business response:
Thank you for letting us know, Erica. We would love to help! Please give us a call at 1-800-456-5067 or email memberservice@iccu.com and we can look into why this is showing on your device.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,377 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open at 9:00 a.m.