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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This app has more login issues than any app i have ever used. Login hardly ever works makes you verify way too much for nothing. Not a reliable way to check your finances!
Business response:
We're sorry to hear this, Dustin! We have passed along this feedback to our team to look into, and they are researching this situation. Thank you for letting us know.
Sence your last update I have not been able to use the app it keeps crashing. And I do have a new phone so I know that is not the issue it is your update. This is starting to give me one more reason to switch banks. If you can't get this fixed and keep it fixed for good.
Business response:
Hi Ambur, thank you for your feedback! We are sorry that the app seems to be crashing. We currently support Android 7-9, so if you use a previous version, the app may not work properly.
Since the last up date on 2/6 I am unable to access my account with the mobile app. I still get card control notification. I just get message ICC has stopped. I have tried to uninstall the app 10 time, restarted my phone. I have cleared cache. I don't what else to do.
Business response:
Thank you for your feedback! We are sorry that the app seems to be crashing. We currently support Android 8-10, so if you use a previous version, the app may not work properly.
I used to use this all the time. Now I can't even log in. It just says unfortunately ICCU has stopped. I have a feeling it's from the update. Please fix.
Business response:
Thank you for your feedback! We are sorry that the app seems to be crashing. We currently support Android 8-10, so if you use a previous version, the app may not work properly.
For the last few days I have not been able to log into this app. I love the credit union but this happens way to often I feel is there a site I can look for outages on this app
Business response:
We're sorry to hear this, Stephen. If you are still experiencing problems logging into your app, please feel free to contact us at 800-456-5067 and we will be happy to assist with resolving this.
It worked great until the last update then it would wig out when I opened it. I'm going to uninstall and reinstall see if that fixes it.
Business response:
We're sorry to hear this! If you are still experiencing this issue, please feel free to contact us at 800-456-5067 and we would be happy to look into the issue with you further.
I use this to manage my account, see transactions. But often it will refuse to allow finger print, says manually log in. So I attempt to login and the screen goes haywire. I've had to delete and reinstall 4 times. Now I can't get it to download from the play store.
Business response:
We're sorry to hear this, and appreciate you providing this feedback. We have passed this along to our team to look into.
Everyone is always friendly and ready to help you at the bank! Just need to get our home loan changed over to you guys now.
Business response:
Thank you so much for the review! We appreciate the feedback.
When the app works, it's great. However, about once a week, I have to re-authorize the app before I can log in, despite saving the device in the approved list. Security is important, and if you want to enforce 2 factor authentication, great, but the current method is tedious, unsecure, and broken. Fix it.
Business response:
Thank you for providing this feedback, Aaron. We appreciate you taking the time to let us know, and we have passed this along to our team to look into.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,330 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open on Monday at 9:00 a.m.