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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's not that the app is that bad (although it is), or that it was apparently never tested, it's that it was forced on us. Why not fix your last terrible app, instead of foisting some bright colored garbage onto our phones? In the wake of other recent ICCU "improvements", I'll be heading to MACU or PFCU. Also your canned response to concerned customers? That's classy.
Business response:
We're sorry to hear that, Timothy! We have passed along your feedback to our team to review, and we appreciate the feedback.
Cant even use it
Business response:
We're sorry to hear this. If you are still experiencing difficulties, please feel free to contact our team at 800-456-5067 and we will be happy to look into this with you.
App was working last night, now today. App will not work. Won't even open. I uninstalled and reinstalled, still won't work.
Business response:
We're sorry to hear that, Clint! If you are still experiencing this difficulty, please reach out at 800-456-5067 and we will be happy to help.
The new app update won't open on my phone. Can I get an older version. Need help.
Business response:
We're sorry to hear this, Doug! Please reach out at 800-456-5067 and we will be happy to help.
I HATE that I have to answer my security questions or have an email sent to me about every other time I try to login.
Business response:
We're sorry to hear this, Ashley, and appreciate the feedback.
The app keeps saying unfortunately it has stopped working when i try to use it. Still dont work. Same thing. Getting frustrated!!
Business response:
We're sorry to hear about this frustration, Terry. We appreciate the feedback.
It's always glitchy when your trying to log in and I've had many issues with the app that I've had to call the customer service team to have them help fox it, most of it being log in issues
Business response:
Thank you for the review and feedback, Jaren. We're sorry to hear this, and have passed this along to our team.
I would have rated the old version a 5 star, but with the newest update I cannot even log in it says 1/4 unfortunately the ICCU app has stopped working will they be able to make it to where once without Android 7 through 10 can use the app again or how would I go about getting that without purchasing a new phone
Business response:
Thank you so much for providing this feedback, Tammie. We have passed this along to our team to look into.
Since the latest update, the App no longer allows me to access my account. It worked well while it lasted. Bummer the change is for the worse rather than better.
Business response:
We're so sorry to hear this. Thank you so much for providing this review, and we have passed this along to our team to look into.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,377 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open at 9:00 a.m.