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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used to use this all the time. Now I can't even log in. It just says unfortunately ICCU has stopped. I have a feeling it's from the update. Please fix.
Business response:
Thank you for your feedback! We are sorry that the app seems to be crashing. We currently support Android 8-10, so if you use a previous version, the app may not work properly.
For the last few days I have not been able to log into this app. I love the credit union but this happens way to often I feel is there a site I can look for outages on this app
Business response:
We're sorry to hear this, Stephen. If you are still experiencing problems logging into your app, please feel free to contact us at 800-456-5067 and we will be happy to assist with resolving this.
It worked great until the last update then it would wig out when I opened it. I'm going to uninstall and reinstall see if that fixes it.
Business response:
We're sorry to hear this! If you are still experiencing this issue, please feel free to contact us at 800-456-5067 and we would be happy to look into the issue with you further.
I use this to manage my account, see transactions. But often it will refuse to allow finger print, says manually log in. So I attempt to login and the screen goes haywire. I've had to delete and reinstall 4 times. Now I can't get it to download from the play store.
Business response:
We're sorry to hear this, and appreciate you providing this feedback. We have passed this along to our team to look into.
Everyone is always friendly and ready to help you at the bank! Just need to get our home loan changed over to you guys now.
Business response:
Thank you so much for the review! We appreciate the feedback.
When the app works, it's great. However, about once a week, I have to re-authorize the app before I can log in, despite saving the device in the approved list. Security is important, and if you want to enforce 2 factor authentication, great, but the current method is tedious, unsecure, and broken. Fix it.
Business response:
Thank you for providing this feedback, Aaron. We appreciate you taking the time to let us know, and we have passed this along to our team to look into.
I have had constant issues with loading. Every time I try to use it takes forever or says cannot load at this time. Now it stops running .. once these issues are fixed it will be perfect.
Business response:
We're sorry to hear this, Julianna. We have passed along this feedback to our team, and appreciate you providing this review.
I've had this app on my phone for awhile but I have had frustration nearly every time I log in and now no matter how many times I uninstall and reinstall the app it give me a message saying an error occured and will not let me check my balance.
Business response:
We're sorry to hear this. Thank you for the review, we appreciate you letting us know! We have passed along this feedback to our team to look into.
Downloaded ICCU app every time I open my app a little box shows up to let me know that I'm broke and overdue on my payments not that I don't have enough letting me know how bad my life is. But then when I hit the button pay later it takes me into my settings to pay the overdue which is not what I want to do and it is a very big inconvenience.
Business response:
Thank you for your feedback. We are sorry for the inconvenience, we have shared your feedback with our team.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,377 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open at 9:00 a.m.