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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The app won't even open on my tablet anymore. It starts to show a screen with a box of text and then boots me out. I don't know what's up, but I think a lot of people are frustrated if they're experiencing the same or similar things
Business response:
We're sorry to hear this, Liv. We appreciate you providing this review and have passed it along to our team to look into.
App used to work great, but lately after transfers account balances don't update and now account details won't even load any more. Last night couldn't even log in. This app is getting worse daily.
Business response:
We're sorry to hear this, Mark, and appreciate the feedback! We have passed this review along to our team to look into. Thank you!
Very frustrated with the glitch for depositing checks. I also agree with another reviewer who stated "can we have our whole account number back please?" Overall, I like having the app to keep track of things. It's very easy to use (with the exception of the two items noted above). Fix the check depositing issue and my review is a minimum of four stars. The account number for me is an inconvenience, but not a major downgrade.
Business response:
We appreciate you taking the time to provide this feedback, Karin! We have passed this along to our team to look into. Thank you for the review.
Used to be great They took away the ability to view your account numbers so instead you have to log into the website. What is the point of an app if I have to log into the website anyway? You used to be able to view it on the app so why even take that away?
Business response:
We're sorry to hear this, and appreciate the feedback. Thank you for taking the time to let us know. We have passed this along to our team to look into.
[UPDATE] ICCU App authors, please please PLEASE show account number in account details!!!! Not sure WHO decided it was a good idea to hide that. What I can tell you is that no fewer than 10 times since becoming a member just recently for personal banking, I've needed that number. I called your bank and was told that I could tap through to the full site from the app. I did that. And discovered that on my Android device the webpage is not zoomable, and I am unable to tap/select my account number. This is unacceptable. WHY DON'... read more
Business response:
Thank you for the review and for the detailed feedback, Dustin. We have passed this along to our team to review and consider.
Check depositing has become absolute garbage. Wasting 10 mins per check because it tries to flip the camera.
Business response:
Thank you for the review, Derrick. We appreciate you letting us know, and our team is looking into this.
Mobile deposit is almost unusable because the camera doesn't work when taking a picture of the back
Business response:
We're sorry to hear this, Riley, and appreciate you providing this review. We have sent this to our team to look into. Thank you for taking the time to let us know!
Cannot deposit checks with the latest version - it flips the camera image sideways and it cannot focus. This bug seems to affect multiple people and other banking apps as well, so perhaps there is an API or shared code that affects this. I have a Pixel 3 and it's a known issue I guess.
Business response:
We're sorry to hear this, Wes, and appreciate the review. We have passed this along to our team to look into.
Last update broke it for my phone. Ever since the last update I have not been able to get the app to open. I have a pixel on android 11.
Business response:
We're sorry to hear this, Nathan! Thank you so much for letting us know. We have passed this along to our team to look into.
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,377 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open at 9:00 a.m.