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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was a good app. But now I cant login to my account through the app or on line. This completely sucks. Been waiting for my temporary password to be texted to me for a few hours at this point... And still waiting...
Takes over a minute to login, then all I get is a black screen....the QA and Dev team should be embarrassed!
Business response:
Hi Nicholas! We are sorry for the trouble you had today. We were having some issues earlier that should be resolved now. We'd love to have a team member work through this with you. If you'd like, please message us at memberservice@iccu.com. Thank you!
The new app is very slow and frustrating. I hate how it is like visiting the actual full webpage. I liked the old one as it was quick to get to what you want to do. I wish ICCU would just keep the old app!
Business response:
Thanks for the feedback, we'll pass this along to our team. The slowness issue should be resolved shortly. Once the kinks are worked out, we think the new system and it's features available will be great to help members with their financial success.
I can't even get it to work! It keeps saying that my information is inaccurate???
Business response:
Hi Nicole! We are sorry to hear you are having issues. Please send us a message at memberservice@iccu.com and we'll have a team member follow up with you shortly. Thanks!
I can't even sign in I hope they fix it soon
Business response:
Hi Amanda! We're sorry to hear about your trouble. We'd love to have a team member work through this with you. If you'd like, please message us at memberservice@iccu.com. Thank you!
I can't see all my transactions!!!! Change it back
Business response:
Hi Jayme! We are sorry to hear about your frustrations. We have a known issues with transactions that should be resolved shortly. If there is anything else we can help with, please message us at memberservice@iccu.com. Thanks!
I can't see any account transactions after October of 2015 how am I to know what bills came out you guys screw this up and made it terrible
Business response:
Hi Andrew! Sorry to hear about your frustrations. We are having issues with transactions currently, but that should be resolved shortly. Please reach out if there is anything else we can help with at memberservice@iccu.com. Thanks!
This app sucks, what was wrong with the old one? It worked just fine! Now I can't access my account and I have to go into the branch now to get this fixed! Who has time to sit at the bank and wait for that!?!?!
Business response:
Sorry to hear this, Michelle. If you'd rather, please message us or call us at memberservice@Iccu.com or (800) 456-5067 and we'll have someone follow up with you as soon as possible. Thanks!
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 3.9 star rating with 7,961 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open tomorrow at 9:00 a.m.