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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Anyone can add your account to dump money in by name and phone number...... so some hacker could get my name and number and transfer illegal funds to my account? I don't feel good about this update.....
Business response:
Hi Lonnie! We are sorry to hear you feel this way. We can assure you that this system is extremely secure. We'd love to have a team member follow up with you about any concerns you may have. If you'd like, please message us at memberservice@iccu.com. Thank you!
Why change something that isn't broke..pain to redo everything and the LAYOUT SUCKS..dosnt show recent transactions dosnt show savings balance... I won't use this app
Business response:
Hi Nicki! We understand your frustration and apologize. The transaction issue is known and should be resolved shortly. We believe it’s important to provide our members excellent tools to help them achieve financial success and this system offers many new options that will be great for this.
The old app updated available funds faster and the setup was slow. Only compliants, but they are big problems
Business response:
Hi Chase! We appreciate your feedback and are sorry to hear about your frustrations. We have been having some issues with slowness today which should be resolved shortly. Thank you!
Horrible horrible horrible
Way too slow. I cant even comment on the app because i only entered my log in id and then it lagged from there and i couldnt use the app.... im way dissapointed. :/
Business response:
Hi Kylie! Thanks for the feedback. We were having some issues with slowness today and apologize for this inconvenience. If you are still having issues, please message us at memberservice@iccu.com. Please let us know if we can help with anything else. Thank you!
Was a good app. But now I cant login to my account through the app or on line. This completely sucks. Been waiting for my temporary password to be texted to me for a few hours at this point... And still waiting...
Takes over a minute to login, then all I get is a black screen....the QA and Dev team should be embarrassed!
Business response:
Hi Nicholas! We are sorry for the trouble you had today. We were having some issues earlier that should be resolved now. We'd love to have a team member work through this with you. If you'd like, please message us at memberservice@iccu.com. Thank you!
The new app is very slow and frustrating. I hate how it is like visiting the actual full webpage. I liked the old one as it was quick to get to what you want to do. I wish ICCU would just keep the old app!
Business response:
Thanks for the feedback, we'll pass this along to our team. The slowness issue should be resolved shortly. Once the kinks are worked out, we think the new system and it's features available will be great to help members with their financial success.
I can't even get it to work! It keeps saying that my information is inaccurate???
Business response:
Hi Nicole! We are sorry to hear you are having issues. Please send us a message at memberservice@iccu.com and we'll have a team member follow up with you shortly. Thanks!
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,377 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open on Monday at 9:00 a.m.