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ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Time consuming and not as useful as old app.
Business response:
Sorry to hear you feel this way, Eloise. We appreciate your feedback and will pass it along. We believe that once members are familiar with the new system, they will appreciate the added features and security.
To dang slow.
Business response:
Thanks for your feedback, we are working on the slowness issue and hope to have it resolved shortly. We understand your frustration and apologize for any inconvenience. We'd love to have a team member work through this with you. If you'd like, please message us at memberservice@iccu.com or (800) 456-5067. Thanks again!
App isn't working on my S5.
Business response:
Hi Thomas! Sorry to hear you are having issues. The app should be working on the S5, we'd love to have a team member work through this with you. If you'd like, please message us at memberservice@iccu.com or (800) 456-5067. Thank you!
The other app was so easy to use, this one won't even show me transactions within the last week, transactions the other app already had posted. Horrible. I didn't even log out because I don't know where it is and it takes forever and a day to load. (And do the verification process)
Business response:
Hi Rachel! Thanks for your feedback. We have known issues with transactions and slowness in the system that we should have resolved shortly.
This app is frustrating and I am having issues seeing recent transactions. I can see a change in balance but no transaction to show the reason for the change. I also can't transfer funds.
Business response:
Sorry to hear you are frustrated, Elizabeth. We do have a known issue with transactions that should be resolved shortly. For all other issues, please reach out to us at memberservice@iccu.com and we'll have a team member follow up with you as soon as possible. Thanks for the feedback, we appreciate it.
Won't work the past app was fine makes me wana switch banks now I'm tired of not being able to access my money.
Business response:
Hi Jesse! We are sorry to hear about this. We did have some issues today that should be resolved shortly. If you are still unable to access your account, please email us at memberservice@iccu.com. Thank you for your feedback.
Not even going to try with this. Horrible. old app was fantastic, this is just a pain in the a** honestly
Business response:
Hi Kelsey! Thanks for your feedback. We understand your frustration and apologize for any inconvenience. We believe it’s important to provide our members excellent tools to help them achieve financial success and this system offers many new options that will be great for this. Once the kinks are worked out, we think you’ll be happy with the system.
Very slow and difficult to use. Unable to see most recent transactions on my checking account shows transactions from October of last year first. When I enter a date it doesn't ever find transactions for that date even though I know there were transactions that day. I wish I could give it no stars.
Business response:
Hi Luke! We are sorry to hear about your frustrations. We are having some issues with slowness and transactions that should be resolved shortly. Thanks for your feedback.
The app was fine before, the changes they've made have made it difficult. I cannot get past the authorization step and no one can help me.
Business response:
We're sorry to hear you are having issues, Samantha. We'd love to have a team member work through this with you. If you'd like, please message us at memberservice@iccu.com or (800) 456-5067. Thank you!
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,377 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open on Monday at 9:00 a.m.