This profile has been claimed by the business owner or representative.
ICCU - Roll-up
- Finance
- Boise, ID
About this business
Location details
Boise, ID, 83702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can't log in. It directs me to the website, I do all the steps, and then when it comes to verifying the account it says "oops something went wrong". All I want to do is check my account and this makes it literally impossible. The old app was really good. I don't know why you got rid of it and replaced it with this junk.
Business response:
Hi Krystal! We'd love to have a team member reach out to you to resolve your issue. If you could please message us or call us at memberservice@Iccu.com or (800) 456-5067, we'll have someone follow up with you as soon as possible. Thanks!
I'm so irate about this FORCED update. I loved ICCU simply because of the app. I am currently using a new bank until the old app is available again.
Awful. Just freakin awful.
Business response:
Sorry to hear you feel this way Rachel. If there are any specific things you need help with or would like to provide feedback on, please message us at memberservice@iccu.com. Thanks!
I can't see my latest transactions which makes this almost worthless to me. Can't do my budgeting without this. Thanks for making it worse
Business response:
Hi Gayle! We are sorry to hear about your frustrations. We have a known issues with transactions that should be resolved shortly. We'd love to have a team member follow up with you, please message us at memberservice@iccu.com. Thanks!
Really somebody needs to learn how to program. Have they ever heard how to push out a google app update in the Google Developer console(i.e old users should not have to download an application that is already on their phone/poor coding). And why are they asking for identity as a permission on this app, do they really need access to my email and other accounts too. Downloader beware.
Old app shows transfers this one doesn't seem to.
Business response:
Hi John! Transaction categories, person-to-person and member-to-member transfers will not convert to the new system, but will show up in the new one as they happen. Please message us or call us at memberservice@Iccu.com or (800) 456-5067 and we'll have someone follow up with you as soon as possible. Thanks!
Big swing and a miss. If the functionality is not fixed to equal the old one my family will be switching banks.
Business response:
Sorry to hear this, Adam. We hope to have the issues resolved shortly and think once they are, you will be happy with the added functionality this system provides.
If it loaded any slower it wouldn't be going backwards. I still haven't been able to look at my account 20 min later.
Y change it it was perfectly fine worked great I used it all the time this one won't even let me log on
Business response:
Hi Megan! We are sorry to hear about your frustrations. We believe it’s important to provide our members excellent tools to help them achieve financial success and this system offers many new options that will be great for this. We'd love to have someone follow up with you. Please message us at memberservice@iccu.com. Thanks!
Frequently asked questions about ICCU - Roll-up
How is ICCU - Roll-up rated?
ICCU - Roll-up has a 4 star rating with 6,330 reviews.
When is ICCU - Roll-up open?
ICCU - Roll-up is closed now. It will open tomorrow at 9:00 a.m.