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Idaho Central Credit Union

2.8

About this business

Idaho Central Credit Union is the premier lender and credit union in Chubbuck, Idaho. Whether you’re banking in the branch or banking on the go, ICCU is looking after your daily balance. Get great rates on auto and home loans. Check out our Visa Rewards Cards, Free Checking, and High-Yield Online Savings. Bank your way with drive-thru, ATM, live video chat, mobile and online banking services. Open Saturdays. We also offer investments and business solutions. Our Chubbuck Branch is proud to serve one of the fastest growing cit... read more

Location details

4537 Yellowstone Ave, Chubbuck, ID, 83202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
2.8111 reviews
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Courtney J's profile image
Courtney J 
3 years ago

We purchased a Jeep Gladiator from the dealership I work for. I have made my third payment and have yet to receive a statement of my balance left over from making said payment. I can't seem to get through to anybody because every hour that they're open are the hours that I work. And yes this is Monday through Saturday. All I want is a statement mailed to me and I'm going through loops and hoops and nobody wants to help me. Very disappointed customer and will never ever use this ********************************************* e... read more

Juan G's profile image
Juan G 
3 years ago

Insane "loan shark" overdraft fees, I am sure the **** regulator is surely going to have to investigate into these matters as well as CFPB 

Jay G's profile image
Jay G 
3 years ago

They are unreasonable about negotiating overdraft fees One representative reversed a couple. Another scoffed at my request. Does ICCU rely on pricy fees for profit? They seem so reluctant to even reverse a excessive ATM usage fee applied to my savings account. A great deal of discrepancy of service from one teller to the next. I'm frustrated and I'm withdrawing my funds. ICCU motto:Helping ************************* Success. hahaha Hide quoted text 

Lori G's profile image
Lori G 
3 years ago

I have been with ICCU for about 8 years. Nothing but ??I have great credit and the first time I tried for a loan a few years back a 3rd party got involved and ever since gone downhill! So I tried for a loan yesterday, not even a big amount and against my better judgment I went ahead and said ok to go through and do the hard credit check and Ofcourse some BS line of why declined ??So now down goes my credit that I worked so hard for snd a chance of 3rd party again Im sure. The big bummer is now I cant help make granddaughter ... read more

Valerie's profile image
Valerie 
3 years ago

Ive been banking with them for 15 years and have recommended them to others, but they recently supported a scammer company instead of protecting my account. To be screwed over by a scammer that many others had the same experience with and have them rule in favor of them. Not recommending this bank anymore 

Kade K.'s profile image
Kade K. 
3 years ago

In august of 2020 I went into this iccu branch to close my account after a previously mishandled customer service issue. At that time someone claiming to be the branch manager came to assist me, withdrew the remaining balance on the account and assured me that it was fully closed. Today, 2/16/22 I received a letter from iccu stating that my account had been inactive since 1/7/21. I then went into the branch and was informed that my savings account had been closed, but my checking left open. This resulted in an auto pay trans... read more

Stephanie H's profile image
Stephanie H 
3 years ago

I have been an ICCU customer for over 20 years, but I am taking my business elsewhere. I recently responded to a credit card promotion and our relationship has gone downhill ever since then. I recently applied for an ICCU Premier Credit Card online and was immediately called and told the a Financial Specialist was contact me the next day. The Financial Specialist contacted me 6 days later. I answered his question and have heard nothing from him since. It's been over 3 weeks. He doesn't answer my emails. I tried contacting cu... read more

Kailee J's profile image
Kailee J 
4 years ago

This is the worst credit union in the area. They are shady, they lie, they do not keep your personal affairs confidential. You can ask for a supervisor and the supervisors don't know how to work past 5:30. What business doesn't have a higher up person there to supervise their people? The entitlement of the people who work there is overwhelming. I have gotten people to leave this credit union due to how terrible it is and I deter everyone I know from banking here 

ZK's profile image
4 years ago

I've dealt with these guys twice now. Both times they refused to valuate my home at the correct value. Significantly undervaluing my home, twice... I gave them proof from an independent professional broker using a Brokers Price Opinion (BPO) from back in DECEMBER, which was four months ago. My home is worth far more now than it was then, and everyone knows it. At first they went off last years Tax Assessors value, which is significantly low, and everyone knows it...why would they use a number that is consistently wrong and a... read more

Frequently asked questions about Idaho Central Credit Union

How is Idaho Central Credit Union rated?

Idaho Central Credit Union has a 2.8 star rating with 111 reviews. 

When is Idaho Central Credit Union open?

Idaho Central Credit Union is closed now. It will open tomorrow at 9:00 a.m.