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INFINITI of Peoria
- Car Dealers
- Peoria, AZ
About this business
Location details
9167 W. Bell Road, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Appreciate Joshs oversight in helping me make good maintenance decisions for my new QX60 vehicle.
Josh is my favorite service writer. Honest, helpful, and no pressure. One concern. Air filters were replaced, but air boxes not cleaned out. Did myself and will let them know.
I can highly recommend Josh as a service consultant. Always clear, never shady, tries to help make the highest priority decisions. Never pressured. Thank you
Unprofessional- unapproved work done - Classic bait and switch - do not get service - $250 issue turns into $900+ 1 Star Be very careful with service here... I brought my car in for an A/C diagnosis and specifically asked to be contacted before any repairs were made. Instead, they completed an unauthorized refrigerant recharge, told me the A/C had been tested, driven for 30 minutes, and was "good to go." I paid approximately $260 based on those representations. Less than two minutes after leaving the dealership, the A/C stop... read more
Business response:
We appreciate you sharing your feedback regarding your recent service experience and the concerns you raised about communication, authorization, and the repair recommendations provided. We understand the importance of clearly communicating diagnostic findings, obtaining approval before additional work, and providing accurate estimates throughout the service process. Please contact Chris Rippey, our Service Manager, at crippey@vtaig.com so we can discuss this further.
Frequently asked questions about INFINITI of Peoria
How is INFINITI of Peoria rated?
INFINITI of Peoria has a 4.4 star rating with 3,093 reviews.
When is INFINITI of Peoria open?
INFINITI of Peoria is open now. It will close at 8:00 p.m.