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INFINITI of Peoria

4.4

About this business

Location details

9167 W. Bell Road, Peoria, AZ, 85382, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.43,093 reviews
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2014 INFINITI Q50/PREMIUM/SPORT Owner's profile image
2014 INFINITI Q50/PREMIUM/SPORT Owner 
a year ago

After paying $700, still making noise under the hood. 

2021 AUDI A6 PREMIUM PLUS Owner's profile image
2021 AUDI A6 PREMIUM PLUS Owner 
a year ago

I bought my car from Infiniti of Peoria and I had a great experience so I decided to take my car for service there even though my car isn't an Infiniti, I been trying to be very careful and to take care of my car because it's an luxury vehicle. I took the care there and followed all the recommendations the guy told me to do and waited to do a special service (not a normal service), they did it and gave me the report and all was green and passed correctly, aft 2 days. I had a big problem very dis 

2017 INFINITI QX70 Owner's profile image
2017 INFINITI QX70 Owner 
a year ago

by far the most expensive service (oil change/tire rotation) I have had done at any Infiniti dealer, even with a $20 coupon applied 

Edgar M.'s profile image
Edgar M. 
a year ago

I asked to check why my car was over heating and they said it was some hoses so I pay the fee they gave me but it still over heated and I even asked the guy that took my payment that's it there should be no more overheating and he brushed me aside as if saying (yeah yeah get out of my service area) 

2016 INFINITI QX60 Owner's profile image
2016 INFINITI QX60 Owner 
a year ago

Good service but the customer service employees were not as welcoming as I would expect. The service on my car was ok . Just felt the salutations were lacking. The greetings felt cold. I've bought many cars (new and resale ) and visited as many or more auto dealerships. I know it's a business as such but how much does it take for a warm greeting. Just my opinion. Clark 

Greg H.'s profile image
Greg H. 
a year ago

The vehicle I was interested in suddenly had a price Increase. According to the dealer this was due to market conditions. Like magic, once the price when up..the vehicle sold with 1-2 days. Sleazy tactics. 

2013 INFINITI JX35 Owner's profile image
2013 INFINITI JX35 Owner 
a year ago

The reason I took the car in was not resolved and work they stated i needed over the phone was not in the report they provided. I've called for Brian and manager Chris Rickey (not sure if spelling) to no avail. It's been nearly 2 weeks and no call back even after leaving more messages today. I feel not serviced properly or as I would expect from this dealership. Very disappointing. 

2021 INFINITI Q50 LUXE Owner's profile image
2021 INFINITI Q50 LUXE Owner 
2 years ago

Went in for my 6 month zaktek paint protection warranty and oil change, I brought the car in freshly washed and clean. Got the car back with dirt foot prints on drivers side with dirt on floorboards and greasy fingerprints on interior that I had to clean off.. The car was never washed after not even sure if the paint protection was applied. 

2014 INFINITI Q50/PREMIUM/SPORT Owner's profile image
2014 INFINITI Q50/PREMIUM/SPORT Owner 
2 years ago

I had a drive belt replaced by Infiniti of Peoria. 2 weeks later my pulley went out an the bolt came off. I took it back for them to fix and they wanted to charge me over $1500. When my drive belt was under warranty. 

Business response:

We'd like to look into this. At your earliest convenience, please contact Emilio Tapia, our Service Manager, at 623-523-6281. 

Frequently asked questions about INFINITI of Peoria

How is INFINITI of Peoria rated?

INFINITI of Peoria has a 4.4 star rating with 3,093 reviews. 

When is INFINITI of Peoria open?

INFINITI of Peoria is open now. It will close at 8:00 p.m.