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INFINITI of Scottsdale

4.6

About this business

Location details

7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.62,900 reviews
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2021 INFINITI Q60 LUXE Owner's profile image
2021 INFINITI Q60 LUXE Owner 
a year ago

Isaac was wonderful. He kept me updated on the process and was cleaning the windows of my car when I came to pick it up. He really understands customer service. 

Business response:

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts. 

2009 INFINITI M35 SEDAN/SPORT Owner's profile image
2009 INFINITI M35 SEDAN/SPORT Owner 
a year ago

The service was excellent, the dealership addressed all of the things that I wanted done, the price charged was in accordance with the quote, I was provided with a very nice loaner vehicle, and my car was ready for pickup at the time promised. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

2014 HYUNDAI SANTA FE SPORT Owner's profile image
2014 HYUNDAI SANTA FE SPORT Owner 
a year ago

Smooth and fast service! They are great to get me right in. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2017 INFINITI QX60 Owner's profile image
2017 INFINITI QX60 Owner 
2 years ago

Excellent service from my initial call to Juan, my longtime Service Advisor to picking up my clean and serviced car the next day! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2014 JEEP GRAND CHEROKEE LIMITED Owner's profile image
2014 JEEP GRAND CHEROKEE LIMITED Owner 
2 years ago

Service was excellent. Rep answered all my questions and provided immediate help and return of vehicle asap with no delay. 

Business response:

Thank you for the positive feedback on your visit. Should you have any questions, feel free to reach out to us at anytime. 

2016 INFINITI Q50 PREMIUM/SPORT Owner's profile image
2016 INFINITI Q50 PREMIUM/SPORT Owner 
2 years ago

Always a great experience! 

Business response:

We appreciate your positive review about your recent experience with us! 

2018 INFINITI Q50 RED SPORT 400 Owner's profile image
2018 INFINITI Q50 RED SPORT 400 Owner 
2 years ago

Excellent service. Always recommend 

Business response:

We appreciate your positive review about your recent experience with us! 

2014 INFINITI Q50/PREMIUM/SPORT Owner's profile image
2014 INFINITI Q50/PREMIUM/SPORT Owner 
2 years ago

We have been extremely happy with our service up until our last oil change. We specifically asked for some things to be looked at in the vehicle and were told they could not duplicate. 2 weeks later Safelite runs a diagnostic test to replace the windshield and it throws numerous codes including cameras not working. Apparently Infinity Scottsdale only changed the oil, which took 3 hours and did nothing else. Had they run a diagnostic the current code and past codes would have been seen and the past codes which were rectified ... read more

Business response:

We'd like to look into our findings and discuss them with you directly. Please contact William Munz, Executive Manager, at 480-718-3835 to discuss your situation further 

2019 INFINITI QX80 LUXE/LIMITED Owner's profile image
2019 INFINITI QX80 LUXE/LIMITED Owner 
2 years ago

Still waiting on a part that is been taking almost a month. No follow up has been given. 

Business response:

Please contact William Munz, Executive Manager, at 480-718-3835 to discuss the status of your situation further 

Frequently asked questions about INFINITI of Scottsdale

How is INFINITI of Scottsdale rated?

INFINITI of Scottsdale has a 4.6 star rating with 2,900 reviews. 

When is INFINITI of Scottsdale open?

INFINITI of Scottsdale is closed now. It will open at 10:00 a.m.