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7601 E Frank Lloyd Wright, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Isaac was wonderful. He kept me updated on the process and was cleaning the windows of my car when I came to pick it up. He really understands customer service.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
The service was excellent, the dealership addressed all of the things that I wanted done, the price charged was in accordance with the quote, I was provided with a very nice loaner vehicle, and my car was ready for pickup at the time promised.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Smooth and fast service! They are great to get me right in.
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Excellent service from my initial call to Juan, my longtime Service Advisor to picking up my clean and serviced car the next day!
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Service was excellent. Rep answered all my questions and provided immediate help and return of vehicle asap with no delay.
Business response:
Thank you for the positive feedback on your visit. Should you have any questions, feel free to reach out to us at anytime.
Always a great experience!
Business response:
We appreciate your positive review about your recent experience with us!
Excellent service. Always recommend
Business response:
We appreciate your positive review about your recent experience with us!
We have been extremely happy with our service up until our last oil change. We specifically asked for some things to be looked at in the vehicle and were told they could not duplicate. 2 weeks later Safelite runs a diagnostic test to replace the windshield and it throws numerous codes including cameras not working. Apparently Infinity Scottsdale only changed the oil, which took 3 hours and did nothing else. Had they run a diagnostic the current code and past codes would have been seen and the past codes which were rectified ... read more
Business response:
We'd like to look into our findings and discuss them with you directly. Please contact William Munz, Executive Manager, at 480-718-3835 to discuss your situation further
Still waiting on a part that is been taking almost a month. No follow up has been given.
Business response:
Please contact William Munz, Executive Manager, at 480-718-3835 to discuss the status of your situation further
INFINITI of Scottsdale has a 4.6 star rating with 2,900 reviews.
INFINITI of Scottsdale is closed now. It will open at 10:00 a.m.