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INOVA Federal Credit Union
- Credit Unions
- Elkhart, IN
About this business
About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more
Location details
358 S Elkhart Ave, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Upon receiving the letter in the mail, I called and spoke with Tiffany Parcell! Tiffany was very professional and attended to my request for refinancing my auto loan! She was courteous and efficient, my application was approved and completed in less than a week! Thank You so very much, Tiffany Parcell!
Business response:
Earlene, Thank you for taking the time to share your positive experience with us! We are delighted to hear that Tiffany provided you with professional and efficient service when refinancing your auto loan. At INOVA, we strive to provide excellent customer service and make the loan process as smooth as possible. We will be sure to pass along your kind words to Tiffany. Thank you for choosing INOVA!
Carrie was extremly helpfull. She called, texted and emailed to make sure everything went through as needed. Very knowledgable and friendly. Great Customer Service!!
Business response:
Michael, Thank you so much for taking the time to leave us such a positive review. We appreciate your kind words and are delighted to hear about your experience with Carrie. We strive to provide excellent customer service, and it is wonderful to know that she went above and beyond to ensure your needs were met. We value your feedback and are grateful for your trust in us. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you again for choosing INOVA, and w... read more
Explained everything and very helpful. Thank you Melissa.
Business response:
Greetings Maggie, Thank you for taking the time to leave us such a positive review! We are delighted to hear that Melissa provided you with clear explanations and was able to assist you effectively. We appreciate your feedback, and we'll be sure to pass on your compliments to Melissa. If you have any further questions or need assistance in the future, don't hesitate to reach out to us. Thank you for choosing INOVA Federal!
Eric was a great help very professional & knowledgeable about the process..
Business response:
Kathleen, Thank you for taking the time to leave us such a positive review. We're delighted to hear that Eric provided you with exceptional assistance and displayed professionalism and knowledge throughout the process. We truly value your feedback and appreciate your kind words about our team. Thank you for choosing INOVA!
Working with Todd Roberts was a very pleasant experience and he was very professional. Would recommend him to everyone.
Business response:
Bruce, Thank you so much for your wonderful review! We are delighted to hear about your positive experience with Todd at INOVA. We greatly value your recommendation and appreciate your kind words about his professionalism. We are here to serve you and look forward to providing exceptional service in the years to come. Thank you for choosing INOVA!
My agent was nice and very helpful. She offered me the best rate and was informative while making sure I was satisfied with the information she provided. I am very please with the service and happy that she saved me money in the process. I would highly recommend!
Business response:
Vincent, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our advocate provided you with excellent service and helped you save money. Your satisfaction is our top priority, and we are pleased that you found our rates and information helpful. We truly appreciate your recommendation and look forward to serving you again.
Great experience good guy doing great job.
Business response:
Dear Adeshina, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience with our services and that you found our team members to be doing a great job. At INOVA, providing excellent member service is our top priority, and your positive feedback reinforces our commitment to that goal. We appreciate your trust in us and look forward to continuing to serve you in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us. T... read more
Great experience Thanks mrs tiffany parcell.
Business response:
Dear Reginald, Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with us and would like to extend our gratitude for acknowledging the excellent service provided by Tiffany. At INOVA, we strive to provide exceptional service to all our members. We greatly value your feedback and are delighted that you had a positive experience with us. Should you have any further questions or require any assistance, please do not hesitate to reach out to us. Thank you for choosing I... read more
Very knowledgeable and had the authority and skills to help me with two requests in a quick manner with a friendly attitude 😊
Business response:
Dear Lori, Thank you so much for taking the time to share your positive experience with INOVA. We are thrilled to hear that our team provided you with excellent service and were able to assist you with your requests promptly and with a friendly attitude. At INOVA, we strive to ensure our staff is knowledgeable and empowered to efficiently meet our members' needs. Your feedback is truly appreciated, and we will make sure to relay your kind words to our dedicated team members. If you ever require any further assistance or ... read more
Frequently asked questions about INOVA Federal Credit Union
How is INOVA Federal Credit Union rated?
INOVA Federal Credit Union has a 5 star rating with 3,277 reviews.
When is INOVA Federal Credit Union open?
INOVA Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.