This profile has been claimed by the business owner or representative.
INOVA Federal Credit Union
- Credit Unions
- Elkhart, IN
About this business
About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more
Location details
358 S Elkhart Ave, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
New car! Carrie Fuzey with Inova worked diligently to help us get into a Ram 1500. We agreed she deserves a five star rating. She is a polite professional who knows her job and provided prompt answers to all of our questions. I will definitely recommend Inova to friends and family. Thank you very much! Great experience, again! Below with Tiffany was our first experience with INOVA.
Business response:
Dear Shawn, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Carrie Fuzey provided you with exceptional service and helped you get into your new Ram 1500. We greatly appreciate your recommendation to friends and family, as word-of-mouth referrals mean a lot to us. Thank you again for choosing INOVA. We hope you enjoy your new car!
Very pleasant conversation and professional
Business response:
Tricia, Thank you for taking the time to leave your kind review of your recent conversation with our team at INOVA Federal Credit Union. We appreciate your positive feedback and are thrilled to hear that your experience with us was both pleasant and professional. At INOVA, we strive to provide excellent customer service and ensure that every interaction leaves a positive impression. Feedback like yours serves as motivation for us to continue delivering exceptional experiences to all our valued members, including yourself. ... read more
The whole process went very smoothly, had an excellent representative. No issues at all.
Business response:
Hello Mark, Thank you for taking the time to share your positive experience at INOVA. We're glad to hear all went smoothly for you with you recently, and we look forward to continuing to serve you. We appreciate your business!
CaLyn couldn't have been more helpful and friendly to work with.
Business response:
Susan, Thank you so much for taking the time to share your positive experience with CaLyn. We truly appreciate your feedback and are delighted to hear that she was both helpful and friendly during your recent interaction. At INOVA, we always strive to provide the best service to our valued members, and it is feedback like yours that motivates us to keep up the great work. We will be sure to pass along your kind words to CaLyn and acknowledge her excellent customer service. Thank you again for choosing INOVA Federal . We l... read more
Quick and easy! Awesome customer service
Business response:
Hello Enrique, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that your experience with INOVA was quick and easy and that you received awesome member service. We strive to provide exceptional service to all of our customers, so your feedback means a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out to us. We're here to help!
My experience was excellent thanks to Mr Todd Roberts! He is very friendly, Kind, patient and knowledgeable! I will definitely come to INOVA for future finance needs, having had the pleasure to work with him! Thanks Todd!
Business response:
Hi Pandora! Thank you for taking the time to share your excellent experience with us at INOVA. We're delighted to hear that Todd provided friendly, kind, patient, and knowledgeable service to you. We truly appreciate your kind words and look forward to assisting you with any future finance needs you may have. Thank you for choosing INOVA and for giving us the opportunity to serve you!
Carrie was an absolute pleasure to deal with in purchasing our RV. Great communication and quick replies. A perfect experience! Thank you
Business response:
Dear Todd, Greetings! Thank you for taking the time to leave us a wonderful review. We are thrilled to hear that your experience with Carrie a great one. We value your feedback and appreciate your kind words about Carrie's excellent communication and quick responses throughout this process. It's always our goal to provide exceptional service to our members, and it's fantastic to know that we met your expectations. Thank you once again for choosing INOVA Federal, we appreciate your business!
Brooke is exactly the kind of individual I want to encounter & experience when I personally come in do my banking! She was kind, helpful, and very knowledgeable in answering my questions and concerns. She took time to go above and beyond and truly made a lasting impression with me!
Business response:
Angela, thank you for taking the time to provide us with your feedback and for your business! We appreciate your positive review and are thrilled to hear that Brooke was able to exceed your expectations. We will be sure to pass along your kind words to her. We’ll continue making sure that our member’s financial goals are Always Within Reach!
Amber was so pleasant to talk with and was very knowledgeable. Amber and her team made my refinance so easy and was a very quick process! I would recommend Amber and Inova federal credit union to all my friends and family. Thank you for all of your help! Also I will add I received a great interest rate as well as a manageable monthly payment!!
Business response:
Thank you for sharing your positive experience with us, Christina. We are thrilled to hear that Amber and our team made your refinance process easy and quick. We appreciate you and your business and look forward to continuing serve you!
Frequently asked questions about INOVA Federal Credit Union
How is INOVA Federal Credit Union rated?
INOVA Federal Credit Union has a 5 star rating with 3,277 reviews.
When is INOVA Federal Credit Union open?
INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.