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INOVA Federal Credit Union

5.0

About this business

About INOVA Federal Credit Union Established in 1942, INOVA was originally chartered to serve the employees of Miles Laboratories. Today, INOVA serves over 44,000 members and the employees of over 500 companies. We have seven INOVA branch locations in two states, over 5,600 service center locations and nearly 30,000 Free ATMs in our networks nationwide. Through the years, INOVA has listened to the needs of our members, and met those needs with financial services that go beyond that of other financial institutions. Our goal... read more

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
5.03,277 reviews
Cheryl L. K.'s profile image
Cheryl L. K. 
on Birdeye

a year ago

no waiting, very quick to notarize the document .We were grateful for this service without charge. 

Business response:

Cheryl, thank you for taking the time to leave us a review. Your feedback means a lot to us!  

Cherie G.'s profile image
Cherie G. 
on Birdeye

a year ago

Felicita Miles was outstanding in setting up a wire transfer for me today. She is very knowledgeable and precise in explaining what we needed and setting it up. I am so appreciative that she is the individual who helped me today. She is professional and very customer service oriented. Thank you so much Feli. 😊 

Business response:

Cherie, thank you for taking the time to share your positive experience with INOVA. We are happy to hear that we provided you with great service. Your feedback means a lot to us! 

Garin H.'s profile image
Garin H. 
on Birdeye

a year ago

Brooke was extremely sweet and friendly. She made spending $380 not so bad. Brooke please do not lose your personality that you have with the customers. To her supervisor I hope you can see how great of an employee you have on your team. 

Business response:

Garin, thank you for taking the time to share your positive experience with INOVA. We are happy to hear that Brooke provided you with great service. Your feedback means a lot to us! 

PAUL S.'s profile image
PAUL S. 
on Birdeye

a year ago

When Tiffany Parcell reached out to me, I was skeptical. I did a little research and found out that the rates INOVA were offering was a good deal. They gave me the same rate that was discussed. No hidden fees. Tiffany was extremely helpful, articulate and knowledgeable. She’s a big reason why I am now a INOVA member. 

Business response:

Paul, thank you for taking the time to share your positive experience with INOVA. We are happy to hear that Tiffany provided you with great service. Your feedback means a lot to us! 

Tamara Lynn S.'s profile image
Tamara Lynn S. 
on Birdeye

a year ago

Great experience 

Business response:

Tamara, thank you so much for taking the time to leave us a review! 

David Y.'s profile image
David Y. 
on Birdeye

a year ago

Super nice and patient 

Business response:

David, greetings! Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that our team was able to assist you in a friendly and patient manner. Your feedback is greatly appreciated, and we hope to continue providing you with exceptional service in the future. Thank you for choosing INOVA Federal.  

Russ M.'s profile image
Russ M. 
on Birdeye

a year ago

Satisfactory professional experience and exceeded my expectations! 

Business response:

Russ, thank you for taking the time to share your positive experience with INOVA Federal. We are happy to hear that our team provided you with satisfactory and professional service that exceeded your expectations. Your feedback means a lot to us as we strive to provide excellent member service to all of our members.  

Melissa A.'s profile image
Melissa A. 
on Birdeye

a year ago

Fast, easy , painless process. Straight to the point. 

Business response:

Melissa, thank you very much for sharing your positive experience with INOVA Federal. We are glad to hear that our service was fast, easy and painless for you. We value your feedback and appreciate your trust in us. Thanks again for choosing INOVA! 

Marie H.'s profile image
Marie H. 
on Birdeye

a year ago

Very pleasant efficient just great customer service 

Business response:

Marie thank you for leaving us a 5-star review. We are glad to hear that you found our member service to be pleasant and efficient. We strive to deliver the best possible service to our members and we appreciate your feedback. Thank you for being a valued member of INOVA Federal. 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 5 star rating with 3,277 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.