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INOVA Federal Credit Union

4.8

About this business

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.84,775 reviews
Corey B.'s profile image
Corey B. 
2 years ago

Fantastic job and very professional! Made my experience great! 

Business response:

Thank you for your kind words, Corey! We're thrilled to hear that you had a fantastic and professional experience with us. We appreciate your feedback and look forward to serving you again in the future. 

Robert P.'s profile image
Robert P. 
2 years ago

Your employee, Samantha Miller, was most professional and proficient in helping me set up an account and purchase a CD. Her friendly and cheerful manner and prompt assistance left me with a very positive feeling about your institution. I hope that all of your employees are that competent and welcoming. 

Business response:

Thank you for your positive feedback Robert! We're thrilled to hear that Samantha provided you with excellent service and made your experience with INOVA a positive one. Rest assured, we strive to ensure that all our employees are competent and welcoming. If you have any further questions or need assistance, please don't hesitate to reach out to us. 

Deann Kimberly D.'s profile image
Deann Kimberly D. 
2 years ago

Always friendly and excellant service! 

Business response:

Thank you for your kind words Deann! We're thrilled to hear that you always receive friendly and excellent service at INOVA. We appreciate your feedback and look forward to serving you in the future. 

Max H.'s profile image
Max H. 
2 years ago

Tiffany Parcell was great! She provide a very detailed explanation of the process for applying for a auto loan. She is a great communicator keeping me informed throughout the process. She is very personable and I felt like I was dealing with my local bank.... 

Business response:

Thank you for your positive review, Max! We're glad to hear that Tiffany provided you with a detailed explanation and excellent communication during your auto loan application process. We strive to provide a personalized and local banking experience for all our members. If you have any further questions or need assistance, please don't hesitate to reach out to us. 

Beverly W.'s profile image
Beverly W. 
2 years ago

After calling 4 times, Abby helped me and she was great!! 

Business response:

Thank you for your positive feedback, Beverly! We're glad Abby was able to assist you and provide great service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. 

Marilyn N.'s profile image
Marilyn N. 
2 years ago

Absolutely wonderful better understanding of my banking done 

Business response:

Thank you for your positive feedback, Marilyn! We're thrilled to hear that you had a wonderful experience with us and that we were able to provide you with a better understanding of your banking needs. 

Antony A.'s profile image
Antony A. 
2 years ago

Patrick helped me and it was an easy process. He did all he could to help me out and make sure I understood everything and help me out. He was very helpful. 

Business response:

Thank you for your positive review, Antony! We're glad to hear that Patrick provided you with excellent assistance and made the process easy for you. We appreciate your feedback and look forward to serving you again in the future.  

Katina D.'s profile image
Katina D. 
2 years ago

Patrick was very professional and very responsive. Great asset to your team 

Business response:

Thank you for your kind words, Katina! We're thrilled to hear that Patrick provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. 

Chastity Monique B.'s profile image
Chastity Monique B. 
2 years ago

The experience was Amazing and on time! Helping me save money when I really needed it. Patrick was very patient, persistent and dependable with getting things done. I’m glad he never gave up on helping me. 

Business response:

Thank you for your kind words, Chastity! We're thrilled to hear that you had an amazing experience with INOVA. Our team, especially Patrick, is dedicated to providing excellent service and helping our members save money. We appreciate your feedback and look forward to serving you again in the future. 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 4.8 star rating with 4,775 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is closed now. It will open at 9:00 a.m.