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INOVA Federal Credit Union

4.8

About this business

Location details

358 S Elkhart Ave, Elkhart, IN, 46516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.84,775 reviews
MAGGIE R.'s profile image
MAGGIE R. 
2 years ago

Explained everything and very helpful. Thank you Melissa. 

Business response:

Greetings Maggie, Thank you for taking the time to leave us such a positive review! We are delighted to hear that Melissa provided you with clear explanations and was able to assist you effectively. We appreciate your feedback, and we'll be sure to pass on your compliments to Melissa. If you have any further questions or need assistance in the future, don't hesitate to reach out to us. Thank you for choosing INOVA Federal! 

Kathleen s.'s profile image
Kathleen s. 
2 years ago

Eric was a great help very professional & knowledgeable about the process.. 

Business response:

Kathleen, Thank you for taking the time to leave us such a positive review. We're delighted to hear that Eric provided you with exceptional assistance and displayed professionalism and knowledge throughout the process. We truly value your feedback and appreciate your kind words about our team. Thank you for choosing INOVA!  

BRUCE MC A.'s profile image
BRUCE MC A. 
2 years ago

Working with Todd Roberts was a very pleasant experience and he was very professional. Would recommend him to everyone. 

Business response:

Bruce, Thank you so much for your wonderful review! We are delighted to hear about your positive experience with Todd at INOVA. We greatly value your recommendation and appreciate your kind words about his professionalism. We are here to serve you and look forward to providing exceptional service in the years to come. Thank you for choosing INOVA! 

Vincent T.'s profile image
Vincent T. 
2 years ago

My agent was nice and very helpful. She offered me the best rate and was informative while making sure I was satisfied with the information she provided. I am very please with the service and happy that she saved me money in the process. I would highly recommend! 

Business response:

Vincent, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our advocate provided you with excellent service and helped you save money. Your satisfaction is our top priority, and we are pleased that you found our rates and information helpful. We truly appreciate your recommendation and look forward to serving you again. 

ADESHINA O.'s profile image
ADESHINA O. 
2 years ago

Great experience good guy doing great job. 

Business response:

Dear Adeshina, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience with our services and that you found our team members to be doing a great job. At INOVA, providing excellent member service is our top priority, and your positive feedback reinforces our commitment to that goal. We appreciate your trust in us and look forward to continuing to serve you in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us. T... read more

REGINALD C.'s profile image
REGINALD C. 
2 years ago

Great experience Thanks mrs tiffany parcell. 

Business response:

Dear Reginald, Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with us and would like to extend our gratitude for acknowledging the excellent service provided by Tiffany. At INOVA, we strive to provide exceptional service to all our members. We greatly value your feedback and are delighted that you had a positive experience with us. Should you have any further questions or require any assistance, please do not hesitate to reach out to us. Thank you for choosing I... read more

Lori F.'s profile image
Lori F. 
2 years ago

Very knowledgeable and had the authority and skills to help me with two requests in a quick manner with a friendly attitude 😊 

Business response:

Dear Lori, Thank you so much for taking the time to share your positive experience with INOVA. We are thrilled to hear that our team provided you with excellent service and were able to assist you with your requests promptly and with a friendly attitude. At INOVA, we strive to ensure our staff is knowledgeable and empowered to efficiently meet our members' needs. Your feedback is truly appreciated, and we will make sure to relay your kind words to our dedicated team members. If you ever require any further assistance or ... read more

Alaja C.'s profile image
Alaja C. 
2 years ago

Brandy was so kind and very helpful. 

Business response:

Alaja, Thank you so much for taking the time to write such a kind review about your experience at INOVA. We are thrilled to hear that Brandy provided you with exceptional service and was helpful throughout your visit. We truly value your feedback and hope to continue exceeding your expectations in the future. 

Richard W.'s profile image
Richard W. 
2 years ago

Very pleasant experience very knowledgeable. Very helpful. 

Business response:

Greetings Richard, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very pleasant experience with us and found our team to be knowledgeable and helpful. We truly appreciate your kind words. If you ever have any more questions or need assistance, please do not hesitate to reach out to us. We're here to help. Thank you again for choosing INOVA Federal. We look forward to serving you in the future! 

Frequently asked questions about INOVA Federal Credit Union

How is INOVA Federal Credit Union rated?

INOVA Federal Credit Union has a 4.8 star rating with 4,775 reviews. 

When is INOVA Federal Credit Union open?

INOVA Federal Credit Union is open now. It will close at 5:30 p.m.