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INOVA Federal Credit Union
- Credit Unions
- Elkhart, IN
About this business
Location details
358 S Elkhart Ave, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very good very fast on phone
Business response:
Greetings Randy, Thank you for taking the time to leave a positive review! We truly appreciate your kind words and are delighted to hear that our service was both efficient and satisfactory during your phone call. At INOVA, we strive to provide exceptional member service and ensure prompt assistance to our valued members. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are always here to help! Thank you once again for your feedback. We look forward to servin... read more
Todd Roberts was amazing! He worked on my loan all day to get us approved!
Business response:
Robbin, Thank you for taking the time to write a positive review about your experience with Todd Roberts at INOVA. We truly appreciate your feedback. We're thrilled to hear that Todd went above and beyond to assist you with your loan approval. Providing exceptional service and ensuring our members have a smooth experience is our top priority!
Is very excellent
Business response:
Ulysses, Thank you for taking the time to share your positive experience with INOVA! We are thrilled to hear that our service was excellent. Your kind words mean a lot to us.
My loan officer is ERIC WEST!! He’s absolutely fantastic to work with. Well knowledgeable, patient, and always there for questions and concerns! Truly he’s an asset to your company!! He goes over and beyond for the customer!!!
Business response:
Jennifer, Thank you for your wonderful review of INOVA! We are thrilled to hear that your experience with our loan officer, Eric West, was fantastic. Eric is indeed a valuable member of our team, always striving to provide exceptional service to our members. It's great to know that his knowledge, patience, and availability contributed to your positive experience. We appreciate your kind words and will be sure to pass them along to Eric. Thank you for choosing INOVA!
he answered all of my questions and it was a great experience and i will definitely be coming back thanks for the pleasant experience
Business response:
Alaxandra, Thank you so much for taking the time to share your positive experience with us at INOVA. We are delighted to hear that our team member was able to answer all of your questions and provide you with a great experience. It is particularly rewarding for us to know that you will be coming back to us in the future. Your satisfaction is our top priority, and we will continue to work hard to exceed your expectations with each visit.
Tiffany was so patient with all my concerns. Loved working with her system worked very smoothly.
Business response:
Cynthia, Thank you so much for taking the time to leave us a review. We are delighted to hear about your positive experience with Tiffany at INOVA. It's great to know that she was able to address all your concerns and that our system worked smoothly for you. We appreciate your kind words and are here for you whenever you need assistance. Thank you again for choosing INOVA!
Fast easy no headache I worked with Dan and he was amazing helpful and always kept me informed throughout the process
Business response:
James! Thank you so much for taking the time to leave us a review and for rating us with 5 stars! We are thrilled to hear that your experience with INOVA was fast, easy, and headache-free. We greatly appreciate your kind words about Dan, and we will make sure to let him know that he provided amazing assistance to you and kept you informed throughout the process.
The young lady explained everything
Business response:
Earl, Thank you for taking the time to share your positive feedback about your recent experience at INOVA. We truly appreciate your kind words and we look forward to serving you again!
Very friendly and helpful
Business response:
Belinda, Thank you for taking the time to leave us a fantastic review! We are thrilled to hear that our team at INOVA was able to provide you with friendly and helpful service. We truly value your feedback and look forward to serving you again.
Frequently asked questions about INOVA Federal Credit Union
How is INOVA Federal Credit Union rated?
INOVA Federal Credit Union has a 4.8 star rating with 4,775 reviews.
When is INOVA Federal Credit Union open?
INOVA Federal Credit Union is open now. It will close at 5:30 p.m.