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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2FA Reset for New Phone I purchased a new phone but needed 2FA set up on it because none of my accounts carried over. I sent an email to Support and received a response from Mouhamed within 30 minutes; he asked that I call in for assistance. When I called, Denielli reset my account - everything was wrapped up in just a few minutes. Great service, polite, and an actual resolution without getting bounced around to different people. Thank you, Mouhamed and Denielli!
Business response:
Thank you for sharing your positive experience, Eddie! Please reach out for any additional questions.
Danielle Was easy to understand Danielle Was easy to understand, answered all my questions, and was clear about the instructions on what I needed to do. Good job!
Business response:
Thank you, Laima! Our team goes the extra mile, especially Danielle. Enjoy the platform!
Chad was extremely helpful with all my… Chad was extremely helpful with all my questions. Definitely planning on keeping my money with Itrust long term. Earned over $50k in less than 3 years.
Business response:
Thank you, Jeff! Please reach out to us for any additional questions or concerns.
High Level Support I've been a satisfied iTrustCapital customer since 2021 and would like to express my gratitude to Trent and Carol for their assistance with a recent transfer from Vanguard. Despite Vanguard's assurance that the wire had been executed, it hadn't been received for over a week. Upon reaching out to Trent, he and Carol dedicated considerable effort to resolve the issue, coordinating with both Vanguard and the receiving institution. They went above and beyond, engaging in multiple calls with me and Vanguard to ... read more
Business response:
Thank you, Eric! High-level support is what we aim for, and we're happy to hear our team was able to assist you. Please reach out for any additional questions.
Great service once again, by Shawn I have always had great service with ITrust Capital. This time was great as well. Shawn answered my questions professionally and was courteous regarding questions about a rollover to ITrust. Thank you 😊
Business response:
Thank you for sharing your awesome experience with Shawn! Please don't hesitate to reach out for any additional questions or issues.
A breath of fresh air Denielli assisted me today showing how to navigate the help support section of the platform. She was professional, friendly and above all patient, as I was in a bit of a hurry. She made it a point to be thorough and took an extra minute to send additional details to my email that explained policy. That’s when i realized that Denielli was listening and understood exactly what I was trying to figure out. perfect..Thank you!
Business response:
Thank you for sharing your awesome experience with Denielli! Enjoy the platform and please reach out for any additional questions.
Super quick. Super quick.
Business response:
Thank you, upuaɹq aʞsᴉld! Enjoy the platform.
Great help over the phone! Great help over the phone!
Business response:
Thank you, Martin! Enjoy the platform.
Just had a short phone call Just had a short phone call. My question was answered. Happy as of now.
Business response:
Happy to hear! Please reach out if you have any additional questions or concerns.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,973 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.