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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great IT service. I recently had a fantastic experience with IT customer service, particularly with Ashley. I was having issues with secure documents repeatedly voiding, which was quite frustrating. Ashley guided me through the process, and it was an easy fix. She was incredibly polite and not at all condescending, making the whole interaction a pleasant one. Ashley also demonstrated great patience, waiting while I double-checked everything to ensure it worked properly. Overall, the service was efficient and friendly, and I ... read more
Business response:
Thank you, Michael! We're thrilled to hear about your positive experience with our IT customer service team.
Made the process for my RMD a breeze Made the process for my RMD a breeze. My agent, Chris was wonderful,easy to understand and made the process very quick and simple.
Business response:
Thank you, John! We're thrilled to hear you had such a positive experience with Chris.
Unsurpassed Customer Service Big shout out to Chad Polous! He guided me with concise step-by-step instructions regarding options for funding my account. Super responsive and prompt in reply via email, text and by phone. Clear explanation of the process and spot on as to my expectation for arrival of my funds. Never an anxious moment. Tremendous confidence boost in iTrust given this experience.
Business response:
Thank you, janiechem! Our team goes above and beyond, especially Chad.
Knowledgeable and patient Julian was knowledgeable, patient and extremely helpful working with me on how to manage my IRA rollover.
Business response:
Thank you, David! We're so glad to hear that you had a positive experience with Julian.
Professionalism Thank you! I was somewhat apprehensive with zoom calls but thanks to Lindsey all went smoothly.
Business response:
Thank you! We are so happy to hear that your experience with Lindsey was positive.
Hello I have been with Itrust for a… Hello I have been with Itrust for a while now and I just transferred some coins from my IRA to a New Roth IRA It was fast and seamless. The customer service was helpful and walked me through the process. They have losts of coins and in like transfer is easy.
Business response:
Thank you for your kind words. We're thrilled to hear about your positive experience with our service.
It was great to speak with Josh today It was great to speak with Josh today. He was professional in ever since of the word. Great experience.
Business response:
Thank you, Mark! We're so glad to hear you had a positive experience!
Julian was exceptional Julian was exceptionally calm and pleasant in our call even though I was somewhat frustrated, he gave me the information that I needed and even more importantly, he followed up on a FRIDAY NIGHT, when most people would not have followed through at all. Give this guy a raise!!!!!!
Business response:
Thank you, Amy! We're so glad to hear about your positive experience.
Demi did a great job Demi did a great job. She was extremely professional and personal. She was very knowledgeable and an efficient. ITrust Capital has amazing customer service. Everyone I’ve ever dealt with there has been great and they ACTUALLY ANSWER THE PHONE!!!. 5 Stars!!!!!
Business response:
Thank you, John! Please reach out if you have any other questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,882 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.