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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer support As of right now can’t even sign up. Will change review when I get an account set up. Edit: Absolutely phenomenal service
Business response:
Hi Mikael, This should already be fixed. Thanks for letting us know.
Call back Jimmy was kind enough to call me back after I had missed the call that was scheduled..listened to my concerns.and .got it done..GW
Business response:
Thank you for sharing your positive experience with Jimmy! Please reach out for any additional questions or concerns.
Thank you for the swift response time… Thank you for the swift response time and verifying my account. Dy was very helpful and delightful to talk with.
Business response:
Thank you, Michael! Please reach out for any additional questions.
Thank you Brendan My experience with the company has been very pleasant and seamlessly easy so far. I really have appreciated Brendan's patience and attentiveness in helping me establish my new account. He has shown me he cares by taking his time to walk me through all the steps in creating my account and follows up to make sure I have everything completed. It feels very comforting to know if I am in need of anymore assistance in the future I will be able to contact Brendan and he will be there to advise me further.
Business response:
Thank you, Maja! Our team goes the extra mile, especially Brendan. Please contact us for any additional questions.
I sought help from ITrustCapital's… I sought help from ITrustCapital's customer support team. I was having trouble transferring my IRA. Gladis was very helpful. Very speedy in responding to my email. And she was quickly able to instruct me on what to do, why I was having issues and the necessary information and documents to fix the process. Thank you Gladis!
Business response:
Thank you, Mark! Enjoy the platform and please reach out for any additional questions.
Handled all my questions on one call! Handled all my questions on one call!
Business response:
Thank you, Napa Dave! Enjoy the platform.
Quick reply and professional Thanks to Ryan Davis, my experience with customer support was top-notch! He was very professional and quick to reply to all my questions.
Business response:
Thank you, Jen! Top-notch service is what we strive for. Please contact us for any additional questions or concerns.
Ben was great Ben was great. I was having trouble sending funds and Ben stayed with me as I tried several attempts and provided me with the solution I needed to resolve the issue. Ben was exceptionally patient and friendly and my experience was extremely positive.
Business response:
Thank you, Randall! Please reach out if you have any additional questions or concerns. Happy investing!
Solved a problem that started elsewhere I had many challenges with moving my funds from Schwab to iTrust . I was repeatedly told by Schwab that my funds had been wired, only to find out days later that this was not true. I reached out to iTrust for help, and Ben Gausepohl really came through for me. He gave very specific, detailed information about the process. When Schwab again assured me (for the 3rd or 4th time) that the wire had gone out "this morning," I used the information Ben gave me. Confronted in this way, Schwab f... read more
Business response:
Thank you for sharing your positive experience with Ben! Please reach out for any additional questions or concerns.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,973 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.