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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.817,898 reviews
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Felipe's profile image
Felipe 
a year ago

Excellent customer service Excellent customer service Jimmy made the experience smooth and fast, which it was very satisfactory due the timing 

Business response:

Thank you, Felipe! We appreciate your kind words and are thrilled to hear you had a positive experience. 

Ralphie M's profile image
Ralphie M 
a year ago

Prompt customer support Great reponse time and satisfied all inquiries asked. 

Business response:

Thank you, Ralphie! Please reach out if you have any additional questions. 

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customer 
a year ago

I had to call in to ITrust Capital… I had to call in to ITrust Capital today for help and my call was answered right away by Chad. He was very pleasant to speak with and helped me every step of the way. He was very knowledgeable, polite, and professional so I had a great customer service experience. He even gave me his direct number so in the future I can text him directly ! Thanks Chad. 

Business response:

Thank you, customer! We're so glad to hear you had a positive experience with our customer service team. 

jose pagala jr's profile image
jose pagala jr 
a year ago

IRA distribution… Just got done doing my IRA distribution with (Alyssa) and it was a blast! Her great customer service made it less painful. Thank you for the outstanding service and Itrustcapital for having professionals like Alyssa. Thank you Alyssa, J.Pagala Jr 

Business response:

Thank you, Jose! We're so glad to hear you had a positive experience with Alyssa. 

Diana's profile image
Diana 
a year ago

Thank you, Stacy Liu Thank you, Stacy Liu for helping me with the verification process required to access my account quickly. Your service was outstanding! You, and every employee I have spoken to at iTrustCapital are excellent communicators and provide five-star service. 

Business response:

Thank you, Diana! We appreciate you taking the time to share your positive experience. 

michael carrera's profile image
michael carrera 
a year ago

Shawn was very patient with me and… Shawn was very patient with me and walked me through setting up the account plus he answered right away on the first ring! No automated system wade through, one ring and I get a human. This organization with their platform ease of use, and customer service exemplified by Shawn is head and shoulders above all others! 

Business response:

Thank you, Michael! We are so glad to hear that you had a positive experience with our customer service team. 

dtruong's profile image
dtruong 
a year ago

Exceptional customer service. I had a great experience working with Stacy in updating my account information. She was very professional and efficient in guiding me through the process. I also was impressed with the account verification process as it reassured me that the company takes security very seriously. 

Business response:

Thank you, dtruong! We strive to provide our customers with exceptional customer service. 

Johnnynewks's profile image
Johnnynewks 
a year ago

Joe was very helpful in setting up my… Joe was very helpful in setting up my new account ! Thanks Joe 

Business response:

Thank you, Johnnynewks! We're so glad to hear that you had a positive experience setting up your new account. 

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Kevin Larsen 
a year ago

Stacey was amazing Stacey was amazing! Made the process of changing my info very easy 

Business response:

Thank you, Kevin! We strive to provide excellent customer service and appreciate your kind words. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 17,898 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open at 7:00 a.m.