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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall the service is very good. Overall the service is very good.
Business response:
Thank you, Alejandro!
Creme de la Creme We had questions. How do we transfer? Why is it pending? When will the recall wire get back? Where's the funding instruction again? What's up with the app? And other questions. Help, I need someone. The creme de la creme was a phone call from Shawn Noad a few short hours after an email of "help". That's not normal business, it's the extra mile. Thank you, Steve Fader
Business response:
Wow Steve, thank you so much for the awesome review! Shawn goes the extra mile!
Itrustcapital was great!! Itrustcapital was great!!! They are very responsive. When my phone was hacked, I ask Itrustcapital to freeze my account and secure it. Calvin Lai was very responsive and helpful and patience. Unlike other exchanges where you can’t talk to anyone, Itrustcapital have Calvin call me back and secure my account. I highly recommend this exchange over others!
Business response:
Thank you for the awesome review and for sharing your great experience with Calvin! Please reach out to us if you have any additional questions or concerns.
Very prompt responsive transparent and… Very prompt responsive transparent and clear
Business response:
Thank you! We strive to provide the best client experience for our clients!
I like what I’ve seen so far I like what I’ve seen so far. In the age of automation, I was still able to schedule a phone call with a person and received emails that weren’t form letters.
Business response:
Excellent client experience is what we strive for! Thanks, Paul!
Choices are very limited. I am a little disappointed in the number of investments available to choose from. There are literally hundreds on the open market but very few of them are included in the choices. UPDATE: After speaking with Jared, I understand the challenges of getting assets added. I am hopeful that more assets will be added in the future.
Business response:
Hey Bud, Thank you for taking our call last night. We're glad to hear your experience has been positive so far. We've added over 20 digital assets in 2021 and we plan on adding even more options next year. Thank you for your patience, and stay tuned.
Great Company The service is excellent! Shawn keeps delivering in a professional and swift manner. I appreciate how fast he responds to my emails. His willingness to help and ensure that clients are happy are a top priority. I also find I-Trust Capital's website to be user friendly. So glad I found this company. I would love to see them partnering up with other private investment companies so they can offer more alternatives assets to invest.
Business response:
Thank you for sharing your positive experience in regards to Shawn! Enjoy the platform!
I want to give a shout out to Andrea… I want to give a shout out to Andrea Nguyen. She helped guide the process of taking an early distribution, went to great lengths to make something happen in a timely manner, and was very patient as I went back and forth with my decision regarding one of my accounts. Kudos and much appreciation to Andrea!
Business response:
Thanks for leaving a review and mentioning Andrea. She's always going above and beyond!
The support is amazing I ask question… The support is amazing I ask question via email I got response within few hours
Business response:
Thank you for your positive review!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,298 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.